Wednesday, July 15, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Users experiencing Outlook connection issues and crashes
ID: EX218604

Status

Service Degradation

Details

Title: Users experiencing Outlook connection issues and crashes

User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook.

More info: Our analysis indicates that Outlook on the web and mobile clients are unaffected. Users may be able to leverage those protocols as an alternative means to access email and service features while we remediate this problem.

Current status: We're analyzing the available data to isolate the source of the problem.

Scope of impact: This issue may potentially affect any of your users attempting to use Outlook.

Next update by: Wednesday, July 15, 2020, at 5:30 PM UTC

Thank you,
The Microsoft team

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