Thursday, May 31, 2007

Weblink is up - on original server

Weblink is back online, however it is on the original server. The switchover was unsuccessful. We will resolve the issues and retry at a later time. SHamilton

Weblink Switch-Over Taking Longer Than Expected

We are still working on the switchover. We have encountered a few technical problems. Will be back online as soon as possible. SHamilton

Wednesday, May 23, 2007

Weblink Testing Completed

The testing on Weblink has been completed. Weblink was available most of the day, with the exception of the hour shutdown, and has been monitored carefully. Diagnostic data will be analyzed and corrective measures will be taken as required. SHamilton 3:51 PM

Weblink Coming Down at 10:45 AM for Configuration Changes

ESD, Weblink's Vendor, has identified a problem on the mainframe which needs to be corrected to improve Weblink's performance. We are bringing it down for about 1 hour at 10:45 AM to allow ESD to assist us with these changes. SHamilton ITS

Saturday, May 19, 2007

Weblink Access/FAC 20 Computers

A switch has failed that serves the FAC 20 office computers and the Weblink server. A replacement will be installed Monday morning at 8:30 am. Until then, Weblink remains unavailable. We apologize for this outage.

Slowness/WebLink/APECS Issue

Technicians on site report issue is not with servers but core switch in data center. Network management paged for fix.

Weblink/APECS Reported Down

Sys admin paged to address the matter of Weblink and APECS being down.

Wednesday, May 16, 2007

Internet Mail Backlogged

We have a heavy load of Internet mail that is in the processing queue. Message should be coming over the next while.

Tuesday, May 15, 2007

Long Distance Issue Resolved

We believe the issue has been resolved. If you encounter further issues attempting to dial long-distance numbers, please report it to the Helpdesk.

Monday, May 14, 2007

Long Distance Remains an Issue

Our service provider was unable to resolve the issue over the weekend. Long distance calling remains an issue we will continue to address today until resolved.

Friday, May 11, 2007

Long Distance Update

Our ticket has been escalated and we are awaiting contact from a service agent.

Long Distance not working

The University's long distance service is not working. We have placed a call with our carrier and will work to resolve this ASAP.

Tuesday, May 08, 2007


Weblink continues to be overwhelmed by many connections to it. We apologize for the frustration in trying to get into the system. We have plans to replace this system with the new enterprise system. Things will improve. The timing of this switch over is more than a few semesters away.

Mail delivery delay resovled.

From 6pm to 8pm, there was a delay in the delivery of internet mail. All mail was queued and delivered after 8pm.

Thursday, May 03, 2007

Pipeserver Crashed on Weblink - Back up now

The pipeserver for Weblink crashed, it is back up now. SHamilton 4:06 PM 5/3/07

Wednesday, May 02, 2007

Apecs & Weblink up at 8:15 AM

Due to month end runs, the backup had not finished when I arrived. The backup job was terminated to allow Apecs and Weblink to come up. Sorry for the inconvenience. SHamilton