Monday, May 26, 2014

Blackboard available - Monday 05/26 at 7:45 a.m.

Scheduled software patch installation is finished and Blackboard services are up and running.

Thank you,


Friday, May 23, 2014

Dorms Internet access short outage - Friday 8:00 a.m. - RESOLVED

Due to replacing one faulty piece of hardware, network service to Dorms and related Wireless services were taken off-line at 8:00 a.m., Friday, May 23 resulting in service outage of 30 minutes. All services are restored to normal operation.
Please use to report irregularities in Network / Internet service.

Thank you,


Wednesday, May 21, 2014

Network connectivity has been restored. All systems available.

Network connectivity has been restored.  All systems available.

Thank you for your patience and understanding.

Network connectivity issues

We are currently experiencing Network connectivity issues.  This may effect accessing services such as Banner, network shares and Internet access as a whole.

Please be advised that our team is aware of the issue and is currently working to resolve.  There is no ETA available.  Please check back back for updates as we will post as they become available.

Tuesday, May 20, 2014

Blackboard software patches installation – Monday, May 26 at 7:30 a.m.

Due to necessary patch installation, Blackboard service won’t be available on Monday, May 26, starting at 7:30. This service outage should not take longer than 1 hour. If you are using Blackboard Monday morning, please make sure to close your session and log out before 7:30 a.m. to prevent possible data loss.

Please check this blog for updates and Blackboard availability.


Monday, May 12, 2014

Network connectivity restored between Corktown/Dental and McNichols

Connectivity has been restored between the Corktown campus and the McNichols campus.  All shares and services are now available.

Thank you for your understanding and patience's while we resolved this matter.


Corktown/Dental School - Network Connectivity Issues

We are currently experiencing network connectivity issues between the Corktown./Dental School campus and McNichols.  Due to this unavailability, you may not be able to access your Home drive or other network based applications.

Our team is aware of he issue and is currently working to resolve.  Please check back for updates.

No ETA is available at this time.

Tuesday, May 06, 2014

IT Services Related to the 5/7/14 McNichols DTE Scheduled Power Outage

Due to the scheduled DTE power outage scheduled for early tomorrow morning, various IT services will be unavailable starting as early as 5:00 pm today.


Blackboard and TitanConnect will come offline sometime after midnight.


Once ITS is re-energized with power (estimated to be 7:30 am), services will be brought back online.  Critical services will be brought up as quickly as possible and it may take some services up to 4 hours to be brought back fully online.


IT related updates will be posted to our external blog located at





Because of the scheduled power outage slated to occur at 5:00am Wednesday May 7 we will be powering down the Voicemail Server at approximately 10:00pm tonight(Tuesday).  Barring any unforseen circumstances it should be up and running by the start of the day tomorrow.  Sorry for any inconvenience.

EMAS Unavailable

Due to the power outage, EMAS is currently unavailable.  We have no ETA at this time.

We apologize for any inconvenience this may cause.

Monday, May 05, 2014

Power outage - McNichols Campus - UPDATED

Due to a power outage the McNichols Campus is without power.  This is effecting all Network connectivity; TitanNet, TitanConnect, email, voicemail and those off campus trying to access these services. We will have temporary power shortly but DTE will not have us fully operational for several hours.

UPDATE: 5/6/14 - Most services are now back online, however we are currently being powered by generators.  No ETA from DTE is available at this time.