Monday, June 28, 2010

June 30 - Voice Mail Maintenance - Starting 1pm

On Wed, June 30, 2010 starting at 1:00 pm, UDM’s voice-mail system will be down temporarily while it is upgraded.  Please be advised that during this time you will not be able to call up voice-mail messages nor will people be able to leave messages.


Saturday, June 26, 2010

All systems operational

To the best of our knowledge, all systems are operational.

Internet Outage as of 3:00 AM

We appear to have a problem with our Internet Service Provider as of 3:00 am this morning. We are contacting them to investigate the matter.

Friday, June 25, 2010

Internet - Short Outage

There will be a very brief outage for all three campuses sometime after 12:00 pm today.  We apologize for this interruption in service.



Short Internet Outage

Internet connectivity is temporarily out and we are working to restore service ASAP.

Wednesday, June 23, 2010

Email delivery to certain external sites problem solved 06/23 9:00 a.m.

Due to power and consequent cooling problem in system room this weekend, some of the services went down and were not restored to fully operational status. Emails to certain number of IS providers was hold in queue and didn't reach final destinations. This problem was not detected on time.
At this time, services are up and all the pending emails are delivered to recipients.

We sorry for inconvenience caused by this issue.


Tuesday, June 22, 2010

Exchange Mail Issue

Exchange Mail is down for about 25% of our Exchange users. We're having a problem bringing up the information store that holds the mailboxes for some people. The repair could take considerable time, but we have no estimate yet. All messages being received for affected Exchange Users should be queued up for delivery once the repair is done, but there is no work-around at this time to receive your messages.

Monday, June 21, 2010

All systems operational

To the best of our knowledge, all systems are now operational.  If you are experiencing an issue please let the Helpdesk know or comment to this blog.


Saturday, June 19, 2010

TitanConnect & Email Issue

There appears to be an issue with access to TitanConnect and the portal/email this morning. The problem looks like it began after midnight. We are locating staff to resolve the issue.

Tuesday, June 15, 2010

All systems operational

To the best of our knowledge all systems are operational.  If you are experiencing any issues, please let us know.


Thursday, June 10, 2010 hardware failure

A single hard drive has failed within the array on Our support vendor has been contacted. All services continue to operate normally at this time. There may be intermittent downtime while we address this issue. Also affected are the following servers:, and

Tuesday, June 08, 2010

Law School - Power Outage

Law School wntwork services are unavailable due to a power outage the Law School.  Connections from the clinics may fail as a result of this.  Awaiting Facilities restoration of power.  All equipment is scheduled to auto-start once power is available.


Blackboard services restored

We have experienced Blackboard Service outage, for the reason not known yet. Blackboard service is restored at 7:30 a.m. on 06/08. ITS is researching the cause.

We apologize for the inconvenience caused to our users.


All systems operational

All systems are operational at this time.  If you are experiencing any problems, please let the Helpdesk know.