Friday, June 28, 2013

Voicemail Restored

System tested and working. 

Voicemail Down

Due to the Network Outage in Lansing Reilly/CHP the Voicemail System is currently Out of Service.  When the Network comes back up this should remedy the situation.  Thanks for your patience.

Lansing Reilly/CHP Network Down

Due to the heavy rainfall, we are experience some outages around the campuses.  Lansing Reilly and CHP are presently down at the moment.  ITS staff will investigate ASAP.

Saturday, June 22, 2013

Scheduled Power Outage in Engineering

Due to the Facilities scheduled power outage in the Engineering building, all wired and wireless access in that building will be down until power has been restored.

Friday, June 21, 2013

Blackboard Collaborate Service available - Fri. June 21 3:00 p.m.

Blackboard Collaborate service is made available at this time. All historical data is preserved and test of Collaborate function passed. If you experience unexpected behavior, please use to report and open a ticket.


Blackboard online - Fri. June 21 at 8:00 a.m.

Planned action on Blackboard software is finished and Blackboard services are brought online. We expect that Collaborate service will be brought to full functionality soon.

Thank you for your patience,


Thursday, June 20, 2013

Blackboard software maintenance scheduled - Friday, June 21, 7:30 a.m.

We are still experiencing problems with Blackboard Collaborate service. Attempt to fix this software issue requires taking Blackboard system offline. For importance of this action, we are scheduling this operation outside our standard maintenance window for Friday, June 21 at 7:30 a.m. Expected downtime is 30 minutes. If you intend to use Blackboard around this time, please make sure that you close your session and log out of Blackboard before 7:30 to prevent possible loss of data..
Check this blog for updates related to this maintenance action.

Thank you for your understanding.


Tuesday, June 18, 2013

Corktown Network Issue - Update

The network services at Corktown should now be restored.

UDM ITS, Network Group

Corktown Network Issue

The Corktown Campus is currently experiencing a network issue. This related to a DHCP server having issues.

ITS is currently working on a solution to the problem and will update when one is found and applied.

UDM ITS, Network Group

Monday, June 17, 2013

Blackboard Collaborate Technical Issue - Blackbaord Learn Remains Online and Available

We are currently experiencing connectivity issues with Blackboard Collaborate.  IDS has reported this to ITS and we hope to have the issue resolved very soon. 

Please accept our apologies for any inconvenience this may have created.  Thank you for your patience. 


Tuesday, June 11, 2013

TitanConnect Maintenance - Wednesday June 12, 2013 @ 6:30 am

Please be advised the TitanConnect system will be temporarily down starting at 6:30 am tomorrow for 45 minutes (or less) to perform maintenance on the self-service components of the system.  During this time, email will continue to flow into the system and be available as soon as you are able to log back in.


Details during this outage will be posted on the ITS Outage blog at


Your patience during scheduled outages is always appreciated.




Friday, June 07, 2013

TitanConnect Service Outage

TitanConnect services are experiencing an unplanned service outage and are currently unavailable.  Our team is aware of the issue and have found this to be the cause of a power issue.  They are currently working to resolve.

Update : 4:35 p.m.  Services have been restored.  

Monday, June 03, 2013

Blackboard maintenance complete - June 03 at 8:00 a.m.

Blackboard software maintenance is complete and Blackboard service available as of 8:00 a.m.
Thank you for your patience.