Friday, June 27, 2014

Blackboard short outage planned - Sunday, June 29, at 8:00 a.m.

On Blackboard request certain settings in Blackboard system have to be updated. This action requires services restart which will result in short system availability outage.
If you plan on using Blackboard services on Sunday morning, please close your session and log out by 8:00 a.m. to protect your transactions and data.

For updates on this action, please check this blog.

We sorry for inconvenience this action may cause,


Wednesday, June 25, 2014

Exchange Email is available

The Exchange email service has been restored.  We apologize for any inconvenience this may have caused.

Exchange email unavailable

At this time Exchange email/OWA is not available.  Our team is aware of the issue and is currently working to resolve.  Please check back for the most current updates.

Friday, June 20, 2014

Internet service unavailable

Please be advised that we are experiencing network issues that are effecting users being able to access the internet. Our team is aware of the issue and are working to resolve.

Monday, June 16, 2014

Blackboard Service available - June 16, 7:45 a.m.

Upon completion of service action, Blackboard service is turned on and available to users.

Sorry for inconvenience this short outage may have caused.


Friday, June 13, 2014

Blackboard Maintenance - Mon. June 16 at 7:30 a.m.

Blackboard service will be restarted at Monday, June 16 at 7:30 a.m. for installation of hotfix solving incompatibilities with Internet Explorer 11. Expected outage is 30 minutes.

Please close your session and log out before 7:30 a.m. to prevent possible loss of data.

Check this blog for status.

Sorry for the inconvenience caused by this service action.


Tuesday, June 10, 2014

TitanConnect Email Maintenance Scheduled June 11, 2014 6:30 a.m. to 7:00 a.m.

Please be advised that starting at 6:30 AM on Wednesday, June 11, 2014 the ITS department will be performing maintenance to the TitanConnect email system.  Blackboard, WWW and all other systems will remain online and available during this outage.

All incoming email will be queued and delivered once the system is available.  (Exchange users will be unaffected by this temporary outage.)

We anticipate the work to be completed by 7:00 AM.
Details of the outage will be posted to the ITS Outage blog located at

Update : 6:50 a.m. June 11 - Maintenance has been completed.  Thank you for you patience.

Monday, June 02, 2014

Unconfirmed Reports - Verizon Blacklisting UDM Email

We have received unconfirmed reports that Verizon is blacklisting email at this time.  The network team will investigate and work to resolve this as soon as possible.