Microsoft has informed us that the issue has been resolved. If you are still experiencing issues you can contact the Help Desk at 313-993-1500
Some users are experiencing an issue when trying to log into Office 365 where the pass code is not being sent to their cell phone. We have opened a ticket with Microsoft to resolve the issue. There is no ETA at this time but check back often as all updates will be posted here as they become available.
UDM ITS Dept.
ITS will be repairing fiber connections in select buildings according to the following schedule this week:
Tuesday
8:00 AM – Chemistry
9:30 AM – Briggs
11:00 AM – Architecture
12:30 PM – Library
Wednesday
*8:00 AM – Life Sciences
9:30 AM – Calihan Hall
12:30 PM – C&F
There may be periods of outages around these times only at these locations.
ITS and our contractors will work to restore service as quickly as possible.
ITS
Secured access within the Library DSpace environment is currently down. ITS is working to restore access as quickly as possible.
Please be advised the ITS department will be repairing interbuilding fiber services according to the schedule below.
Initially, the entire McNichols campus will be temporarily down for 1.5 hours starting at 9:00 PM on Wednesday. After that, select buildings will experience an additional hour of down time per the schedule below.
While the McNichols Campus is entirely down, O365 and Blackboard will continue to work without issue. my.udmercy.edu, self-service, WWW and other McNichols hosted services will be unreachable. Connections to these McNichols hosted services from Corktown, Riverfront or other locations will be temporarily down.
Wednesday, October 20, 2021
5:00 PM, Fitness Center
6:00 PM Engineering
7:00 PM Power House
9:00 PM Entire McNichols Campus
10:30 PM Holden Hall
Thursday, October 21, 2021
8:00 AM North Quad
9:00 AM South Quad
10:00 AM East Quad
11:00 AM West Quad
12:00 PM Quad Commons
1:00 PM Reno
We apologize for this inconvenience in advance. Should service be restored earlier than planned, we will bring it online as soon as possible.
ITS will provide regular updates on our outage blog throughout this repair. You may monitor the current status at https://udm-its.blogspot.com.
ITS
Network access is not available at this time, ITS is working to restore service. There is no ETA at this time. Check back as all updates will be posted here as they are made available.
Access has been restored. Should you experience any further connectivity issues notify the Help Desk at 313-993-1500 helpdesk@udmercy.edu 10:17AM
At this time users are unable to connect to the network. Our team is aware of the issue and are working to resolve. Check back as all updates will be posted here as they are made available. 9:33AM
The below email is a phishing scam and is not legitimate. Please delete the message if you have received it. Contact the Help Desk at 313-993-1500 if you have any questions or concerns.
