WIFI - Engineering - Sections of the building down

Sections of the Engineering building are temporarily experiencing WIFI issues.  ITS is working to restore service in these locations ASAP.

 

Group and home drives are currently unavailable as well as Remote Desktop ***RESTORED

Group, and home drives are currently unavailable as well as Remote Desktop.  Our team is aware of the issue and are working to restore services.  Please check back as all updates will be posted as they are made available.

User should now be able to login to the network and access both home and shared drives.  Remote Access has also been restored.  If you do not see your drives reboot your device to establish a new connection to the network.

As always, if you have any questions please call the Help Desk at 313-993-1500

McNichols Campus - Internet Temporarily Down ***Resolved

ITS is investigating network connectivity on the McNichols campus.  Reports are access to on-campus resources from off-campus are down and vice versa.

McNichols Campus - WIFI Migration - 4:30 PM Today *** Completed

Starting at 4:30 PM today, ITS will migrate the McNichols campus wireless access points to a new central controller.  The new controller provides support for a wider range of access points as well as provides more throughput from the wireless to the wired network.

WIFI users may experience a brief interruption in service during this time.  Wired connections should continue to operate as they normally do.

For status updates during this outage, please visit the ITS Outage Blog:  https://udm-its.blogspot.com.

Should you experience WIFI connection issues after the migration has been completed, please submit a Helpdesk ticket into the University’s Helpdesk Ticket system at:  https://hd.udmercy.edu and an ITS technician will follow up with you.

ITS

Email distribution for Listserver and Copiers

Email distribution for the listserver and copiers (and anything going through the mailgw server) is temporarily down.  ITS is working to restore service ASAP.

 

udmsecure WiFi is currently unavailable ***Resolved

udmsecure WiFi is currently unavailable.  Our team is aware of the issue and are currently working to resolve.  Pease check back here for all updates.

The ITS Help Desk

Update: udmsecure WiFi is again available.   Should you have any questions please call the Help Desk at 313-993-1500