Friday, October 28, 2016

Phone System - Reboot - Tuesday, November 1, 2016 at 5:00 am

Please be advised ITS will be rebooting the phone system affecting the McNichols and Corktown campuses sometime between 5:00 am and 6:00 am on Tuesday, November 1, 2016 during our standard ITS maintenance window. 

 

During this period of time, we expect the phone system to be offline for 20 minutes or less.

 

At this early morning hour, the impact to our community should be minimal.

 

As always, outage details will be posted to the Outage Blog at http://udm-its.blogspot.com.

 

ITS

Monday, October 17, 2016

McNichols Fax Machines

We are experiencing problems with incoming faxes across a number of McNichols fax machines.  ITS is working to resolve the issue as quickly as possible.

Saturday, October 08, 2016

Scheduled System Maintenance Complete - 10/08/2016

Maintenance has been completed.  All services have been restored.

Reminder - Computer Systems Maintenance - Saturday, October 8, 2016 starting at 6:00 AM

Please be advised the Information Technology Services department will be performing required maintenance on a number of core servers starting Saturday, October 8, 2016 at 6:00 A.M. and running to 12:00 P.M as communicated earlier this week.

 

 

The systems that will be unavailable during this time include…

 

·         TitanConnect – Portal

·         TitanConnect – Self Service

·         TitanConnect – INB

·         TitanConenct – ODS/Discoverer

 

 

During this outage…

 

·         Office 365 email will remain available by logging into the http://portal.udmercy.edu site

·         Blackboard (aka Knowledge) will remain available by logging into the http://knowledge.udmercy.edu site

·         www.udmercy.edu and all other websites will remain online

·         University WIFI services will be remain available

·         Residence Hall wired and WIFI services will remain available

 

 

All other systems will remain available.

 

 

Updates will be provided on the ITS Outage blog located at http://udm-its.blogspot.com.

 

We regret the inconvenience and if the systems are available to be restored to service earlier than 12: 00 pm, we will make them available.

 

Another reminder will be sent on Friday.

 

ITS

 

Monday, October 03, 2016

Advance Notice - Computer Systems Maintenance - Saturday, October 8, 2016 starting at 6:00 AM

Please be advised the Information Technology Services department will be performing required maintenance on a number of core servers starting Saturday, October 8, 2016 at 6:00 A.M. and running to 12:00 P.M.

 

 

The systems that will be unavailable during this time include…

 

·         TitanConnect – Portal

·         TitanConnect – Self Service

·         TitanConnect – INB

·         TitanConenct – ODS/Discoverer

 

 

During this outage…

 

·         Office 365 email will remain available by logging into the http://portal.udmercy.edu site

·         Blackboard (aka Knowledge) will remain available by logging into the http://knowledge.udmercy.edu site

·         www.udmercy.edu and all other websites will remain online

·         University WIFI services will be remain available

·         Residence Hall wired and WIFI services will remain available

 

 

All other systems will remain available.

 

 

Updates will be provided on the ITS Outage blog located at http://udm-its.blogspot.com.

 

We regret the inconvenience and if the systems are available to be restored to service earlier than 12: 00 pm, we will make them available.

 

Another reminder will be sent on Friday.

 

ITS