Wednesday, January 29, 2014

Spam/Fishing Email - "Irregular Login Attempts" Do Not

The latest email scam/spam to effect the University community.  Notice that it was not sent from a UDM ListServe.  One of the quickest ways to determine if an email is legit is to look at the email address that sent it.  

The ITS Department will not contact you via email for such matters.  If you are in doubt call the Help Desk or check this blog.  

Should you receive this email mark it is junk/spam and delete immediately.

Tuesday, January 28, 2014

UDM Blacklisted

The University’s email server appears to be blacklisted by one spam filtering site at this time.  The IT staff are working to clear our good name so that all mail will flow smoothly.


Blacklisting is a clear result of users given out their credentials (knowingly or unknowingly) to people who then spam many others.  Servers detect high volume coming from certain addresses and then move to block all content – whether legit or spam – from hitting their domain until action is taken to clear the issue.


Monday, January 27, 2014

Latest email scam to hit UDM inboxes

This email is NOT from the ITS Department.  Should you receive this email mark it is spam/junk and delete.

Thursday, January 23, 2014

Latest email scam/fishing attempt

Should you receive this email mark it as junk and delete.  DO NOT CLICK ON THE PROVIDED LINK.
This is not from the ITS department.  IF you have any questions or concerns contact the Help Desk at 313-993-1500

Wednesday, January 22, 2014

All systems operational at this time.

All systems operational at this time.

Monday, January 20, 2014

North Quad - 4th Floor Down

Our systems are reporting North Quad – 4th floor closet is down.  ITS will resolve as soon as possible.



Jesuit Community Private Network Down

We have received reports that the Jesuit community network is temporarily down for those on the private network.  ITS is investigating.

Thursday, January 16, 2014

Newest fishing/scam email being seen in UDM's community

Please be advised that this email IS NOT from the UDMercy ITS Dept.  Please mark as Spam/Junk and delete.

Titan Connect email is now available.

Titan Connect email is now available.

Wednesday, January 15, 2014

Titan Connect email is currently unavailable

Titan Connect email is currently unavailable.  Our team is aware of the issue and is currently working to resolve.  At this time there is no ETA available.  Please check back often for updates.

Update : 5:41 p.m.  TitanConnect web email client service has been restored.

Thursday, January 09, 2014

TitanConnect INB Maintenance : January 10th 5:30 a.m. to 7:00 a.m. COMPLETED

Between 5:30 and 7:00 a.m. on January 10th TitanConnect INB service will be unavailable while necessary system updates are completed.  Please check this blog for updates during this maintenance window.

Update 6:50 a.m. Maintenance has been completed. 

New fake/scam email being seen within UDM community

The newest email scam/fishing scheme to be invading inboxes. 


Please mark the email a spam/junk and delete.  Do not reply or click on the link within the email. 

If you have any questions or concerns please call the Helpdesk at 313-993-1500

Tuesday, January 07, 2014

All Systems Up

At this time, all systems are reported to be up.  If you experience an outage, please let the Helpdesk know at 313-993-1500.


Friday, January 03, 2014

Dental Network Internet Access Down

Internet access is temporarily down on the Dental campus.  Staff are working to bring it back online as soon as possible.