Phishing Scam Alert - PART TIME/REMOTE/FLEXIBLE JOB AVAILABLE!

The below email message is not from the ITS Department or the ITS Help Desk. 

Do not click on the link. Instead report the message using the directions provided at this link.

https://hd.udmercy.edu/userui/advisory_detail?ID=213

If you believe you have mistakenly fallen victim to this scam/phishing email, change your password immediately.

Questions or concerns should be directed to the ITS Help Desk at helpdesk@udmercy.edu or 313-993-1500.

Phishing Scam - IMPORTANT NOTICE! 2FA!

The below email message is not from the ITS Department or the ITS Help Desk. 

Do not scan the QR code. Instead report the message using the directions provided at this link.

https://hd.udmercy.edu/userui/advisory_detail?ID=213

If you believe you have mistakenly fallen victim to this scam/phishing email, Change your password immediately.

Questions or concerns should be directed to the ITS Help Desk at helpdesk@udmercy.edu or 313-993-1500.

RESOLVED: User are unable to connect to SharePoint and OneDrive

Some users may be experiencing connectivity issues to both SharePoint and OneDrive while logged into Connect Tunnel/VPN. A temporary workaround of logging out of Connect Tunnel, will permit users to again access both file services.

We are currently working on a solution and will post all status updates here as they are made available.

 

ITS Help Desk 

UPDATE: 4:07PM

The network team has isolated the issue and connectivity has been restored. Anyone still experiencing a problem with connectivity should log out of all services and reboot their device. 

If you have any questions or need further assistance, contact the ITS Help Desk.

 

Facebook, Instagram down

The University has been made aware this social media platform is down.  ITS is monitoring the situation.