Monday, August 31, 2009

Outbound Email Issues

Email from the university to several email service providers is being throttled at this time due to a compromised email account. The account was used to to send out spam. The following sites are throttling university email at this time:

Yahoo
AOL
Hotmail
MSN Live

Internet access down 08/31 7:25 a.m. - 7:40 a.m.

Internet access was down for problems in ISP network.

Sorry for possible inconvenience.

ITS

Blackboard services available 01/31 7:45 a.m.

Blackboard service was brought online and available starting 7:45 a.m.

Sorry for possible inconvenience.

ITS

Thursday, August 27, 2009

Blackboard maintenance Monday 08/31 7:30 a.m.

Blackboard service is going to be shut down on Monday 08/31 at 7:30 a.m. for scheduled maintenance. Service is expected to be restored by 8:00 a.m.
Sorry for possible inconvenience,

ITS

Wednesday, August 26, 2009

Internal SMTP Server restored

mailgw.udmercy.edu is now accepting mail connections.

Internal SMTP Server Down

mailgw.udmercy.edu is currently not accepting mail. We are analyzing the problem.

Wednesday, August 19, 2009

Clean Address Issue Resolved

The problem with clean address was a corrupt data file. This has been corrected and clean address is running correctly. Thank you for your patience, ITS Department

Clean Address Having Problems on PROD Banner

The clean address product is having problems on the PROD Banner instance. ITS is working to resolve this issue.

Tuesday, August 18, 2009

Library Telecomm

Main Telecomm feed into the 1st floor of the library spliced by contractors around 9:30 am.  Contractor out to fix.

Wednesday, August 12, 2009

Cascade Server Services Restored.

The Cascade server is back online.

Cascade Server Down

The Cascade server is currently down. ITS is working to restore services.

Tuesday, August 11, 2009

APECS and Weblink are available

The mainframe environment (Apecs and Weblink) are available for use now. Thank you, ITS Dept.

Apecs and Weblink will be down from 9:45 AM till 10 AM

The mainframe is having problems with the IBridge and spooler products. A reboot is required to correct this. Apecs and Weblink will be down 15 minutes.

Monday, August 10, 2009

Law Campus Power Outage

For the record, Law lost power at 8:15 am today and had it restored around 12:00 pm.

 

APECS and Weblink are available 4:36 PM

The mainframe environment (APECS and Weblink) are usable as of 4:36 PM. Thank you, ITS Dept.

Mainframe Requires Reboot - Apecs and Weblink will be down for 15 minutes

The mainframe UNISYS system requires a reboot. Apecs and Weblink will be down for about 10-15 minutes. Thank you, ITS Dept.

Friday, August 07, 2009

Power Restored to Law Campus ITS Service Back Up

Power has been restored and ITS services are available.

Law Connectivity Down

Connectivity to the Law campus is presently down.  We are working to restore service as soon as possible.

Monday, August 03, 2009

Apecs and Weblink are online 8:08 AM

Apecs and Weblink are now available. Thank you, ITS Department

APECS and Weblink are coming online now ...will be available in about 6 minutes

Apecs and Weblink have a delayed start due to a backup job that ran longer than expected.