The TitanConnect system will be down from Sunday, December 26, 2010 until approximately Friday, December 31, 2010 to complete a major upgrade of TitanConnect Self-Service, TitanConnect INB and other modules within the TitanConnect portal solution. If the upgrade is completed earlier than Friday, December 31, 2010, the system will be made available at that time. During this time, the TitanConnect Portal, Email and Calendaring system will be available though there will be periods of time (possibly up to several hours) when these parts of the system will be unavailable. All incoming e-mail will be queued and then delivered once the TitanConnect Portal, E-mail and Calendaring system is back up. ITS will use the http://udm-its.blogspot.com outage blog to communicate details during this period of time. From Sunday, December 26, 2010 to approximately Friday, December 31, 2010 access to register for classes, submit admissions applications, review grades and all other features used within TitanConnect SSB and INB will be unavailable. Access to all other University IT services (WWW, Blackboard, blogs, helpdesk systems, etc.) will operate in auto-pilot mode. Should one of the auto-piloted systems go down, ITS will attempt to restore services when possible. Should you have any questions or concerns regarding this scheduled upgrade, please feel free to contact firstname.lastname@example.org.