Thursday, March 29, 2018

Service Restored - Titan Connect is unavailable

Service has been restored.



Titan Connect is currently unavailable.  Our team is aware of the issue and is working to resolve.  There is no ETA available at this time.  Check back as all status updates will be posted as they are made available.

ITS Help Desk

Monday, March 19, 2018

Phishing email - Comprehensive Analysis and Review

If you receive the following email please mark as 'Junk' and delete.  Do not click on the link within the email.  This is not from the ITS Dept or the Help Desk.


UDM IT Help Desk

Phishing email - Curriculum Review

If you receive the following email please mark as 'Junk' and delete.  Do not click on the link within the email.  This is not from the ITS Dept or the Help Desk.


UDM IT Help Desk

Wednesday, March 07, 2018

Disruption to internet connectivity UPDATE - Service restored

3/8 UPDATE:  All services have been restored.  We thank you for your patiences.  If you have any questions you can call the Help Desk at 313-993-1500.




3/7 UPDATE: Currently we are experiencing a disruption in internet connectivity. The issue has been found to be due to hardware failure.  Our team is working to replace the equipment and the repair will likely take until the end of the day or possibly through to tomorrow morning before connectivity is restored.

Please check back for any updates which will be posted as they are made available.

UDM IT Help Desk

Friday, March 02, 2018

McNichols Phones Offline

It has been reported that phones on the McNichols campus are offline.  ITS is investigating this matter.

 

Corktown Campus Offline

Due to a power related issue, the Corktown campus is completely offline.