Resident students may experience issues with Channel 11 and 18. ITS is working to fix these ASAP.
Monday, December 11, 2017
Saturday, December 09, 2017
Wednesday, December 06, 2017
ITS Help Desk
WiFi connectivity has been restored to the classrooms of the Life Science building.
Wednesday, November 22, 2017
UPDATE: This issue has now been corrected. Users may need to reboot their system to login successfully.
Monday, November 20, 2017
Thank you for your patience.
We sorry if this service outage caused you any inconvenience.
Friday, November 17, 2017
Please be advised we have been experiencing sporatic server issues since 5:00 pm that have impacted the Banner INB, WWW and other servers. The ITS team has restored much of this but issues may still persist. On-site staff are continuing to work throught these issues.
Thursday, November 16, 2017
Please be advised that the TitanConnect self-service and TitanConnect INB solutions will temporarily be unavailable tomorrow, Friday, November 17, 2017 from 5:00 AM to 6:00 AM for maintenance.
All other services including O365 email, Blackboard, WIFI, etc. will be operational.
Monday, November 13, 2017
Friday, November 10, 2017
Monday, October 30, 2017
Wednesday, October 25, 2017
ITS is aware of the issue and monitoring the system . Please check back here for any updates.
Please be advised that due to the power outage at the McNichols Campus Library, Blackboard resources hosted on the library servers which are stored in the library building are unavailable. Blackboard will continue to function but, you may see slowness and icons showing missing images/documents.
Blackboard will return to full functionality after power has been restored to the building.
Tuesday, October 24, 2017
Our management systems are reporting network access between the library and the rest of the University went down around 9:47 pm. ITS will investigate this outage as soon as possible.
Access to research.udmercy.edu may not be available until service is restored.
Wednesday, October 18, 2017
Please be advised, the McNichols wireless network will be temporarily unavailable while patches are applied starting at 3:00 am (tonight), October 19, 2017. We anticipate WIFI will return to service around 6:00 am. Updates will be provided on the ITS Outage Blog located at: http://udm-its.blogspot.com/
3:00 am is generally a very quiet time on the McNichols WIFI network however, should you require network services please use a wired connection during this time period.
These maintenance patches are exclusive to the McNichols campus. The Riverfront and Corktown campuses will not be affected by this effort.
Tuesday, October 17, 2017
ITS has been made aware and is working to stabilize the WIFI in a couple locations on the 2nd and 3rd floors of the Engineering building. Access may go in and out when connected to certain access points within the building.
Sunday, October 15, 2017
UPDATE: Hardware failure caused this outage. Problem is solved and service was restored at 6:30 p.m. Sorry for inconvenience.
Friday, October 13, 2017
Monday, October 09, 2017
Friday, October 06, 2017
Monday, September 25, 2017
Self Service access was restored at 7:15 am - The updates completed successfully.
Monday, September 18, 2017
9/19/17 7:06am - Self Service access has been restored.
Friday, September 15, 2017
Thursday, August 31, 2017
Wednesday, August 30, 2017
If you have any questions or concerns contact the Help Desk at 313-993-1500 or firstname.lastname@example.org
Friday, August 18, 2017
Thursday, August 17, 2017
Wednesday, August 16, 2017
Friday, August 11, 2017
Wednesday, August 09, 2017
Tuesday, August 01, 2017
Wednesday, July 19, 2017
Sunday, July 02, 2017
Friday, June 30, 2017
Tuesday, June 20, 2017
Monday, June 12, 2017
Thursday, June 08, 2017
Blackboard service will be restarted in our standard maintenance window, Monday, June 12, starting at 7:30 am. This action will result in outage that should last no longer than 60 minutes. Users are advised to close the Blackboard session and log out before 7:30 am on Monday to prevent possible loss of work.
Please check this blog for possible updates on this event. Thank you for your cooperation.