Friday, December 25, 2009

Blacklisted by Hotmail (again)

E-mail to hotmail accounts may be rejected until we clear our good name with the service (once again).  Yet again, a user has had their account used to send thousands of messages to external entities which has resulted in blacklisting. We will try to clear this up as soon as possible.

 

In the mean-time, use your UDM account to e-mail other UDM accounts instead of e-mailing to/or from a hotmail account.  Sending to accounts within the University domain are gaurenteed delivery.

 

Tuesday, December 22, 2009

Blackboard System available 12/22 7:50 a.m.

Upgrade of Blackboard system is preformed and blackboard services are available.
Thanks for your understanding.

ITS

Monday, December 21, 2009

Blackboard Maintenance scheduled for Tuesday 12/22 at 7:30 a.m. - Update

Maintenance outage scheduled for Tuesday 12/22 at 7:30 a.m. will be combined with upgrade of current software. This will cause Blackboard system to be out of service for longer than initially planned. Expected downtime is up to 1 hour. Users are advised to stop using Blackboard service and log out latest at 7:30 a.m. to prevent possible loss of work.
This upgrade suppose to fix number of issues reported and provide new functionality to Blackboard service.

We apologize for inconvenience,

ITS

Sunday, December 20, 2009

All systems operations - Faculty Grade Submission due 12/21 at 12:00 pm

All systems are operational at this time.

 

Faculty grade submissions are due on Monday, December 21, 2009 at 12:00 pm.

 

Saturday, December 19, 2009

Reminder - Potential interruption of service between 7:00 am and 11:00 am

Between 7:00 am and 11:00 am, the University’s internet provider will be performing some maintenance on the Wayne State campus that may potentially disrupt service for UDM and a larger number of other schools.  The interruption should be brief.  If you have difficulty getting in, please try later in the day.

 

If you are on campus, you should not be affected by this situation.  Faculty grade submissions are required by Monday, December 21, 2009 at 12:00 pm.  Please keep this in mind.

 

Baker College - Allen Park (Connectivity)
Baker College - Port Huron (Connectivity)
CFCS4 (Router)
College for Creative Studies - New Center Campus (Connectivity)
Detroit Medical Center (Connectivity)
HFA-CUE (Router)
Henry Ford Academy - Center for Urban Education (Connectivity)
Lapeer ISD (Connectivity)
Level 3 Communications, Inc. (Connectivity)
MADONNA5 (Router)
MARYGROVE3 (Router)
Madonna University - SWEEP Center (Connectivity)
Marygrove College (Connectivity)
Michigan State University - College of Osteopathic Medicine (Connectivity)
ST-CLAIR-CMH (Router)
Sanilac ISD (Connectivity)
St. Clair County Community Mental Health Authority (Connectivity)
St. Clair County Regional Educational Service Agency (Connectivity)
Tuscola ISD (Connectivity)
UDMERCY4 (Router)
University of Detroit Mercy (Connectivity)
University of Detroit Mercy - Dental Clinic (Connectivity)
Wayne RESA (Connectivity)
Wayne State University (Connectivity)

Friday, December 18, 2009

UDM System Outage

Our Enterprise application and E-Mail is currently down. We will update the blog once the systems are available.

Thursday, December 17, 2009

Exchange email issue

The server was non-operational for several minutes today; between 2:00PM and 2:15PM. This issue was related in how we store email logs and has been modified to prevent this issue in the future.

There should have been no loss of emails, as the SMTP Service stores these messages for a period of 4 hours and delivered them once the log issue was resolved.

Blackboard service maintenance restart scheduled for Tuesday, 12/22/09 7:30 a.m.

Blackboard service needs to be restarted to apply minor software changes. This will cause two minutes outage in service Tuesday, 12/22/09 at 7:30 a.m. To avoid possible loss of work, all users are advised to log out Blackboard system at that time.

Sorry for the inconvenience,

ITS

ISP Maintenance Window Changed - Interruptions between 7 and 11 am possible 12/19/09

MERIT NETWORK, INC. - NETWORK OPERATIONS CENTER - INFORM MESSAGE

SUBJECT: MAINTENANCE - Wayne State University (WSU3)

SCOPE: All sites behind this router, as listed below

STATUS: Connectivity will be interrupted to sites connected
to this router

MAINTENANCE
WINDOW START: Saturday, 19 December 2009, 07:00 EST
MAINTENANCE
WINDOW END: Saturday, 19 December 2009, 11:00 EST

COMMENTS: Some circuits on this router are being moved to another
router so no single site should be down for the whole
maintenance window.


Affected:
Baker College - Allen Park (Connectivity)
Baker College - Port Huron (Connectivity)
CFCS4 (Router)
College for Creative Studies - New Center Campus (Connectivity)
Detroit Medical Center (Connectivity)
HFA-CUE (Router)
Henry Ford Academy - Center for Urban Education (Connectivity)
Lapeer ISD (Connectivity)
Level 3 Communications, Inc. (Connectivity)
MADONNA5 (Router)
MARYGROVE3 (Router)
Madonna University - SWEEP Center (Connectivity)
Marygrove College (Connectivity)
Michigan State University - College of Osteopathic Medicine (Connectivity)
ST-CLAIR-CMH (Router)
Sanilac ISD (Connectivity)
St. Clair County Community Mental Health Authority (Connectivity)
St. Clair County Regional Educational Service Agency (Connectivity)
Tuscola ISD (Connectivity)
UDMERCY4 (Router)
University of Detroit Mercy (Connectivity)
University of Detroit Mercy - Dental Clinic (Connectivity)
Wayne RESA (Connectivity)
Wayne State University (Connectivity)
---------------------------------------------------------------------

Saturday, December 12, 2009

Email Issue - Should Be Resolved

We just learned at 10:30 pm of issues related to incoming e-mail and the network and webservices area were quick to respond to address the issue.  Mail appears to be flowing through at this time.  The mail system for external incoming e-mail appears to have stopped around 11:55 am today.

 

 

Friday, December 11, 2009

TT66443:** RESCHEDULED MAINTENANCE** for WSU-ETHSW2 switch 12/19/09 08:00 EST- 11:00 EST

Subject: TT66443:** RESCHEDULED MAINTENANCE** for WSU-ETHSW2 switch 12/19/09 08:00 EST- 11:00 EST

---------------------------------------------------------------------
MERIT NETWORK, INC. - NETWORK OPERATIONS CENTER - INFORM MESSAGE

SUBJECT: MAINTENANCE - WSU-Maccabees (WSU-ETHSW2)

SCOPE: All sites behind this router, as listed below

STATUS: Connectivity will be interrupted to sites connected
to this router

MAINTENANCE
WINDOW START: Saturday, 19 December 2009, 08:00 EST
MAINTENANCE
WINDOW END: Saturday, 19 December 2009, 11:00 EST

COMMENTS: The expected duration of any potential outage is 20
minutes during the above window.

Affected:
Baker College - Allen Park (Connectivity)
CFCS4 (Router)
College for Creative Studies - New Center Campus (Connectivity)
HFA-CUE (Router)
Henry Ford Academy - Center for Urban Education (Connectivity)
MADONNA5 (Router)
MARYGROVE3 (Router)
Madonna University - SWEEP Center (Connectivity)
Marygrove College (Connectivity)
UDMERCY4 (Router)
University of Detroit Mercy (Connectivity)
University of Detroit Mercy - Dental Clinic (Connectivity)

---------------------------------------------------------------------
pfc

---------------------------------------------------------------------
Network Operation Center Merit
---------------------------------------------------------------------
Merit Network, Inc.
---------------------------------------------------------------------

Thursday, December 10, 2009

Short Internet Interuption 12/13 - TT66443: WSU-ETHSW2 switch MAINTENANCE 12/13/09 08:00 EST

FYI...Anticipated interruption in service per our ISP.

Sent: Thursday, December 10, 2009 5:13 PM
To: Network Operator
Subject: TT66443: WSU-ETHSW2 switch MAINTENANCE 12/13/09 08:00 EST

---------------------------------------------------------------------
MERIT NETWORK, INC. - NETWORK OPERATIONS CENTER - INFORM MESSAGE

SUBJECT: MAINTENANCE - WSU-Maccabees (WSU-ETHSW2)

SCOPE: All sites behind this router, as listed below

STATUS: Connectivity will be interrupted to sites connected
to this router

MAINTENANCE
WINDOW START: Sunday, 13 December 2009, 08:00 EST
MAINTENANCE
WINDOW END: Sunday, 13 December 2009, 11:00 EST

COMMENTS: The expected duration of any potential outage is 20
minutes during the above window.

Affected:
Baker College - Allen Park (Connectivity)
CFCS4 (Router)
College for Creative Studies - New Center Campus (Connectivity)
HFA-CUE (Router)
Henry Ford Academy - Center for Urban Education (Connectivity)
MADONNA5 (Router)
MARYGROVE3 (Router)
Madonna University - SWEEP Center (Connectivity)
Marygrove College (Connectivity)
UDMERCY4 (Router)
University of Detroit Mercy (Connectivity)
University of Detroit Mercy - Dental Clinic (Connectivity)

---------------------------------------------------------------------
pfc

---------------------------------------------------------------------
Network Operation Center Merit
---------------------------------------------------------------------
Merit Network, Inc.

Friday, December 04, 2009

Blackboard - Maintenance scheduled for Monday Dec. 7 7:30 a.m.

Blackboard service needs software update; this is going to be performed during maintenance window on Monday, December 7. Service will go out at 7:30 a.m.; all users are advised to log out at this time. Expected outage in Blackboard service is less than 10 minutes.

Thank you for your patience,

ITS

Autodesk - 3dsMax Studio License Issue!

We are currently having an issue with one of the three Autodesk applications. This is the 3dsMax Studio and it is currently unable to pull a license from the LMGRD server.

We have found the solution and are in the process of deploying it to the labs. So far, the Engineering Lab is the only place in which all three applications work properly. All labs should be fixed, sometime next week.

Please keep in mind that Revit and AutoCad work in all labs.

Thursday, December 03, 2009

APECS and Weblink are available 3:31 PM

The UNISYS environment was restarted. APECS and Weblink are now available. Thank you, ITS Dept.

UNISYS mainframe needs reboot

A part was replaced on the mainframe requiring a reboot. Downtime will be about 30 minutes. Thank you, ITS Dept.

Wednesday, December 02, 2009

Verizon blacklisting UDM

Besides the Microsoft blacklisting, Verizon.net appears to be blacklisting UDM as well.  ITS networking staff will work to clear this up with these providers as quickly as we can.   Blacklisting is generally a result of too much SPAM coming out of someone’s account.  Please, say “Delete” to SPAM.

 

MSN Hotmail rejects UDM e-mails 12/02 7:30 a.m.

MSN Hotmail does not accept e-mails sent from UDM mail servers, for policy reasons. Probable cause is that Hotmail have identified our e-mail servers as source of spam messages. ITS is analyzing problem and urging Hotmail to lift this ban.

Sorry for possible inconvenience,

ITS

Tuesday, December 01, 2009

APECS and Weblink are back online 12:10 PM

Apecs and Weblink are back online.

Mainframe to be booted at noon - Apecs and Weblink down 10 minutes

The mainframe (UNISYS) will need a reboot at noon. Apecs and Weblink will be unavailable for a few minutes (about 10).

Weblink is up

There was a problem with the pipserver resulting in very slow response time for Weblink. This has been corrected. Thank you, ITS Dept