If you are using the free or commercial versions of the popular Calendely solution, please immediately stop use. A vulnerability within their solutions is actively being leveraged by Ransomware attackers.
ITS would recommend leveraging the Microsoft Bookings solution as a replacement to Calendly. Booking is free and available within our https://portal.office.com environment. If you do not have the Bookings app, submit a ticket to the Help Desk.
ITS
When logging into either your Office 365 account or My Portal, you may see an additional screen asking you to change your password. (See screenshot below) This is a legitimate request from Microsoft and you will be required to change your O365 password to proceed with accessing your account.
This is a new preventative security feature that requires account holders to change their password if there are anomalies seen on their account. Much like a bank will send you a notification if you access your online banking from a new computer or phone, Microsoft will ask you to change your password if it notices anything unusual.
If you have any questions, contact the ITS Help Desk at helpdesk@udmercy.edu or 313-993-1500.
If you receive the below text message, from any phone number, block the number.
This is not a communication from the ITS Dept. or the ITS Help Desk.
Neither the ITS Dept or the ITS Help Desk will communicate with you via a text message, or ask you for your password, or to verify your password.
If you have responded to this text message and provided your password, change your password immediately and contact the ITS Help Desk at helpdesk@udmercy.edu or 313-993-1500.
The below email message is not from the ITS Department or the ITS Help Desk.
Do not click on the link. Instead report the message using the directions provided at this link.
https://hd.udmercy.edu/userui/advisory_detail?ID=213
If you believe you have mistakenly fallen victim to this scam/phishing email, change your password immediately.
Questions or concerns should be directed to the ITS Help Desk at helpdesk@udmercy.edu or 313-993-1500.
The below email message is not from the ITS Department or the ITS Help Desk.
Do not scan the QR code. Instead report the message using the directions provided at this link.
https://hd.udmercy.edu/userui/advisory_detail?ID=213
If you believe you have mistakenly fallen victim to this scam/phishing email, Change your password immediately.
Questions or concerns should be directed to the ITS Help Desk at helpdesk@udmercy.edu or 313-993-1500.
We are currently working on a solution and will post all status updates here as they are made available.
ITS Help Desk
UPDATE: 4:07PM
The network team has isolated the issue and connectivity has been restored. Anyone still experiencing a problem with connectivity should log out of all services and reboot their device.
If you have any questions or need further assistance, contact the ITS Help Desk.
The University has been made aware this social media platform is down. ITS is monitoring the situation.
On Sunday, February 25 from 12:30 a.m. – 8:30 a.m., Banner will be offline while system upgrades are installed.
University phones across the McNichols campus are down however, the Public Safety emergency line remains active and available at 313-993-1234.
ITS staff investigating.
ITS is working to resolve an issue with our VPN system. More updates to come as available.
ITS is investigating an issue with bandwidth on the Corktown campus and is working with our ISP to resolve this matter as quickly as possible.
ITS is rebuilding a solution to allow for authenticated remote access to a number of library database solutions that went offline in early January due to some technical changes by the vendor.
On campus access does appear to work for most databases.