Thursday, December 19, 2013


Problem corrected.  System tested and working.  Thanks for your patience!

Dental - Voicemail Down

Voicemail is currently not working on the Dental campus only.  ITS is currently working with our 3rd party vendor to fix the problem.  Will update when applicable.

Wednesday, December 18, 2013

Map-Works Maintenance Scheduled December 19th, 9:00 to 10:00 a.m.

Access to Map Works using the  url may be disrupted due to system maintenance between 9:00 and 10:00 a.m. on December 19th.  If you experience an issue during this period of time and require immediate access to the system, please use the following access url :

Sunday, December 15, 2013

Financial upgrades are completed.

All finance updates have been completed.

Thank you for your patience during this maintenance period.

Saturday, December 14, 2013

Titanconnect Self Service has been restored.

The interrupted service of 'Titanconnect Self Service' has been fixed.

We apologize for the loss of service during this maintenance schedule.

Please note - upgrades to Finance have not yet been completed while we were fixing the self service issue. We will post a notification upon the completion of the upgrade.

Thank you for your patience.

Titianconnect Finance Upgrades - Status

The Titianconnect upgrade outage will continue till later this evening as we have encountered a technical issue

Thank you for your patience.

Friday, December 13, 2013

TitanConnect Finance Upgrades

Please be advised starting at 6:00 am on Saturday, December 14, 2013 the
TitanConnect Banner Finance module will be upgraded to the latest version.
While the upgrades are in progress, employees will be prevented from working
on purchase requisitions or any other transactions to allow the upgrade to
be successfully completed.

For the first two hours of the upgrade, student registration will be
temporarily unavailable, however online payments will continue to be

The entire outage is expected to last until 12:00 pm.  For status updates
during the upgrade, please visit the ITS Outage blog at

Wednesday, December 11, 2013

Arch WIFI Upgrade in Progress through 12/16/13

The Architecture WIFI project begins today and will last through 12/16/13.  If you are experiencing a WIFI outage in this location, that is the reason for it.  Some users may find bleed from the Library or Briggs building but no gaurentee of the quality of service.


Wednesday, December 04, 2013

TitanConnect INB Maintenance - COMPLETED

To do a necessary system upgrade, ITS will need to take the Banner production INB servers offline tomorrow, 12-05-2013, 6:00 a.m. - 7:00 a.m.

This will ONLY affect TitanConnect INB

All other services will remain online, including TitanConnect Self Service (Student Registration, etc.), TitanConnect Portal, E-mail, Blackboard, etc.

The ITS Blog will be updated when the upgrade is complete.

UPDATE : 6:30 a.m. INB maintenance has been completed and service restored.

Tuesday, December 03, 2013

Exchange Down

The Exchange server is unexpectedly down at this time and staff are working to bring it back online ASAP.