Exploit email: Subject: Re: Financial Aid Award Info

If you receive the below email, delete it. Do not click on the link or grant download permissions to the site you are taken to. If you have any questions or concerns call the Help Desk at 313-993-1500

Resolved: McNichols Internet Outage

The McNichols campus is currently experiencing an outage with the connection to our primary ISP. This affects internet access for the majority of devices on the McNichols campus as well as off site access to Detroit Mercy resources.

The Dental campus internet access should be unaffected but will not have access to McNichols resources

The Law campus resources will not be available offsite. Internet access and McNichols  resources from the Law campus are unaffected. 

Internet access from the wireless network and dorms on the McNichols campus should be unaffected by this outage.

ITS staff are currently working on the issue.

9:37 AM
Internet service has been restored. Users may need to restart their computer to establish a new connection with the network

Updates: McNichols Campus - Campus Wide Power Outage

A DTE Substation problem lead to a power outage starting around 11:45 PM and running through 2:00 AM.  Many ITS services automatically started, however, the following services are currently unavailable: WiFi, Titan Net Home, and Group drives, Printing, and the Help Desk ticketing system. ITS is working to restore ASAP. All updates will be posted as they are made available.

9:40 AM - WiFi is again available.
3:00 PM - Home and Group drives restored

COMPLETED : Cascade Server Offline For Maintenance 02/04/2020 from 6:15 am to 8:15 am

Cascade will be offline from 6:15 am to 8:15 am on Tuesday, February 4th for planned maintenance.  Please check this blog for updates.

UPDATE: 8:10 am.  Services have been restored.  If you encounter any issues please submit a HelpDesk ticket at https://hd.udmercy.edu

COMPLETED : Cascade Server Offline For Upgrade 01/17/2020 @ 5 pm

The Cascade server will be offline beginning at 5 pm on Friday 1/17/2020 for a planned upgrade.  Please monitor this blog for updates.

UPDATE: 1/20/2019 9:25 am. The version 8 upgrade has been completed.  If you encounter any issues please open a ticket at https://hd.udmercy.edu.

RESOLVED - University-Wide Phone Outage

Please be advised all University phones currently down. To reach Public Safety contact 313-300-0387 before 11, 313-300-0725 after 11.

ITS is working with ATT to restore service as quickly as possible.

COMPLETED: Sites.udmercy.edu Maintenance - Saturday, December 7th 6 am to 11 am

Beginning at 6:00 am on Saturday 12/07/2019 and ending by 11:00 am,  http://sites.udmercy.edu will be migrated and reconfigured to use SSL encryption.  Downtime during this migration should not exceed 15 minutes in length at any time.  During the migration window, please refrain from editing  sites.  If there is a need to fall back due to problems in the migration, changes to the sites will be lost.

Please check this blog for updates. 

UPDATE:  Maintenance completed.  If you encounter any service issues please submit a ticket at https://hd.udmercy.edu