Thursday, October 04, 2007

TitanNet/Exchange/Active Directory Down

A problem arose around 5:00 pm today that has led to having to restore the Active Directory from tape. The problem is causing all Exchange users incoming e-mail to be rejected or queued on the sender's servers. Login to TitanNet and Exchange and Outlook Web Access is not functional at this time. At 9:00 am tomorrow, the support vendor will work with the ITS-Networking staff to resolve the matter and restore services. We apologize for this late update and inconvenience to the user community.

2 comments:

Anonymous said...

What is the estimated time for the directory to be restored?

UDM-ITS said...

We anticipate this will be up in the next 20-30 minutes.