Messages that were destined for UDM while the system was temporarily unavailable would have queued up on the senders outgoing queue. Incoming messages were not received during this time so there is nothing to restore. Most e-mail administrators will queue messages for several days and try to resend them every hour or two. If you haven't received something you were expecting, you may want to reach out to the sender and ask them to retry.
If TC is not working for you and you do not wish to share the error messages or details of what is not working, please reach out to the Helpdesk at 993-1500 or e-mail helpdesk@udmercy.edu or submit a ticket into http://helpdesk.udmercy.edu and someone from the Helpdesk team will be in touch.
6 comments:
I am unable to access Titan Connect -- for email or any other services.
I too am unable to access Titan Connect.
Are you planning to restore messages that came in during the outage?
titian connect is still not running for me.
Messages that were destined for UDM while the system was temporarily unavailable would have queued up on the senders outgoing queue. Incoming messages were not received during this time so there is nothing to restore. Most e-mail administrators will queue messages for several days and try to resend them every hour or two. If you haven't received something you were expecting, you may want to reach out to the sender and ask them to retry.
If TC is not working for you and you do not wish to share the error messages or details of what is not working, please reach out to the Helpdesk at 993-1500 or e-mail helpdesk@udmercy.edu or submit a ticket into http://helpdesk.udmercy.edu and someone from the Helpdesk team will be in touch.
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