Thursday, August 19, 2010

Knowledge2 Blackboard maintenance 08/20 8:00 a.m - 12:00 p.m.

As a part of switching over to Blackboard Enterprise version, Knowledge2 Blackboard system will be taken offline 08/20 at 8:00 a.m. Knowledge2 is moving to completely new hardware and software platform that will enable new and exciting features and content for Blackboard users. New platform is expected to improve overall performance and response time of Blackboard system, as well.

Estimated time, needed to transfer existing Knowledge2, is 4 hours.

Users are advised to finish their session and log out of Knowledge2 before 8 a.m. to avoid possible loss of work.

After this switch is done, new system will use authentication from Titan Connect and users will have to use their Titan Connect credentials for Blackboard Knowledge2, only. If existing password for your Knowledge2 account is different from your TC password, you will not be able to log in using your old Knowledge2 password.

We apologize for possible inconvenience during this outage, and we hope that our future experience with Blackboard will justify investment into this new system.

ITS

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