Friday, May 04, 2012

McNichols Internet Outage

Today, Friday, May 4, 2012 at 5:00 pm network connections to the McNichols campus through our primary point of connectivity will be temporarily offline while we upgrade equipment for future bandwidth expansion.

For our resident students, internet access in the residence halls will remain available during this time as it routes through our secondary point of connectivity. Upgrades to the second point of connectivity took place this past December.

For our Dental and Law professional schools, access to the internet will also remain available during this time.

Unfortunately, access to TitanConnect, Blackboard, WWW, Research and other McNichols hosted services will be limited to access from within the McNichols campus during this outage.Incoming email will either be queued by the sender’s email server or bounced back (if permitted) by the sender’s email server. Outgoing email originating on the McNichols campus will be queued for delivery when possible.

Access to off-site hosted solutions such as www.detroittitans.com, www.detroitlockerroom.com, UDM’s Emergency Alert system (https://www.getrave.com/login/udmercy), CEC’s Career Service Solution TitanCareerLink (https://udmercy-csm.symplicity.com/students/), etc. will remain available for access from outside the McNichols campus or residence hall computers.

The outage is expected to last until 9:00 pm. Should the upgrade be completed prior to that time, service will be turned on earlier.

Updates will be posted to the ITS Outage Blog located off-campus at http://udm-its.blogspot.com.

We apologize for the temporary inconvenience but look forward to a future announcement regarding expansion of bandwidth across all three campuses.

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