Wednesday, September 02, 2015

VOICEMAIL - Sporadic Issues

Voicemail is currently experiencing a problem with a piece of hardware.  Users will find that when leaving or retrieving a message there is currently a 1 in 5 or 20% chance of the call not reaching the mailbox.  If you try to leave or retrieve a message and get a strange greeting - please just hang up and dial again and it should work.  University IT is working with our 3rd party Maintenance Company "Communitech" to acquire the needed part and get it replaced ASAP.  Sorry for the inconvenience.

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