Thursday, February 18, 2016

RESOLVED: Issue with receiving inbound email from addresses outside of the UDM domain

Update: Mail from outside of the domain is again being received.  Anyone outside of the domain that sent a message this morning between 12:30 AM and 9:30 AM will need to send it again.  The sender did received a "Bounce Back" reply stating the service was unavailable. 

Thank you for your cooperation and understanding as we worked to resolve this issue.


The University of Detroit Mercy - ITS Department

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Currently there is an issue with receiving inbound email from outside of the UDM domain.  Our engineers are working with Microsoft to resolve.  There is no issue sending to another address within the domain.

At this time there is no ETA on a solution.  Please check back often as updates will be posted as they are made available.

Thank you,

The University of Detroit Mercy - ITS Department

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