We are currently working with MITEL to resolve an issue that seems to be affecting phones across the board. Persons with the large phones are experiencing constant rebooting. People with the smaller phones are experiencing scrolling graphics and text along with delayed button recognition and feature loss.
MITEL and ATT have resolved the issue. Phones that were known to be affected have all been tested and are all working correctly. If anyone is having an issue going forward please report to the ITS Helpdesk. Thanks for your patience.
Monday, February 04, 2019
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