Easter Weekend ITS Services

While you are celebrating the Easter season, all University servers will be operating on auto-pilot.  Should you have a technical issue, please reply this blog entry or submit a helpdesk ticket or post to the ITS Facebook page to reach an ITS staff member.

 

Shiple 5th Floor Down

Access on Shiple 5th floor appears to be down. The network team is on the way to investigate the situation.

****UPDATE****
2:00pm
Network access has been restored to 5th floor Shiple.

Blackboard service available 03/19 7:45 a.m.

Scheduled Blackboard maintenance action is concluded and Blackboard service is available.

Thank you,

ITS

Blackboard maintenance scheduled Mon. Mar. 19 at 7:30 a.m.

Blackboard software need installation of an important security patch. This installation is scheduled for Monday, March 19 at 7:30 a.m. in our regular maintenance window. This action requires restart of Blackboard services, expected downtime is 30 minutes.
As always, please close your work and log out of Blackboard before 7:30 a.m. on Monday to avoid possible loss of data.

Thank you,

ITS

TitanConnect Web Server Restart Scheduled

A web server restart has been scheduled for Wednesday March 15th between 6:45 a.m. and 7:15 a.m. During this maintenance window users will experience intermittent access issues to the TitanConnect portal. Users are strongly advised to close all sessions and log out to avoid possible loss of data.

Update : March 15th 7:07 a.m. Maintenance has been completed. Thank you for your patience.

Banner Finance Upgrades

The Banner Finance upgrades are now in production. Finance INB is now at version 8.6 and Finance Self-Service is now at version 8.5.

If you find any issues, please contact me.

Thank you,

Ken Palazzolo
palazzkf@udmercy.edu

Banner Finance Upgrades

Today, March 13, Banner Finance upgrades will be moved into production. The entire process will probably take most of the day. If problems occur, the process might extend to the following day.

It is not necessary that you avoid accessing Banner Finance PROD during this time. However, although it is unlikely, you might experience problems if you are updating a document (creating a requisition or change order) at the same time that process is being upgraded. The worst case scenario is that you might lose the data you entered and have to re-enter the information.