TitanNet shared drives temporarily down

TitanNet shared drives are temporarily down. Staff are working to restore service ASAP.

CURRENT THREAT - PLEASE READ - Phishing scam - Subject: Treat Very Urgently!!!

The below phishing email has been seen throughout the community.  This IS NOT an official email from ITS or the Help Desk.  Please delete the e-mail.  Do not click on the link within the message.  If you have any questions or concerns you can contact ttheeh Help Desk 313-993-1500

ListServe Phishing Email

Should you receive the following email do not click on the enclosed link and delete.  This is a phishing scam looking to gain personal information.

If you have any questions please contact the Help Desk.

Phishing Email Alert

Should you receive the below email, please do not click on the link provided.  Simply delete the message. This is not an official mailing.

The ITS team is aware of this latest threat and are working to resolve the issue.  Should you have any questions, please contact the ITS Help Desk.

TitanConnect Maintenance Scheduled - Thursday, March 8, 2017 6:30 am - 7:30 am

Maintenance has been scheduled for TitanConnect portal services on Thursday, March 8, 2017 from 6:30 am to 7:30 \am. During this maintenance window service disruptions can be expected.   Services affected include TitanConnect portal and single sign-on to INB and SSB services.  Your patience during scheduled maintenance is always appreciated. Please check this blog for updates. 

Knowledge is now Blackboard – effective Mar. 7 at 7:30 a.m.

Our course server, known as Knowledge.udmercy.edu is changing name to Blackboard.udmercy.edu. Switch of the name won’t cause service outage, but active sessions won’t follow the change and users logged in will be prompted to re-log in. To avoid to be thrown out of the session, please log out of knowledge/blackboard any time before 7:30 a.m. on Tuesday, March 7 and log into https://blackboard.udmercy.edu. Following the name change, your attempt to use knowledge.udmercy.edu will automatically lead you to blackboard.udmercy.edu. This change will not cause any other change in your Blackboard experience.

Sorry for possible inconvenience.   

ITS

TitanConnect Maintenance Scheduled - Sunday, Mach 5, 2017 8:00 am - 12:00 pm

Emergency maintenance has been scheduled for TitanConnect portal services on Sunday, March 5, 2017 from 8:00 am to 12:00 pm. During this maintenance window service disruptions can be expected.   Services affected include TitanConnect portal and single sign-on to INB and SSB services.  Your patience during scheduled maintenance is always appreciated. Please check this blog for updates. 

Update : 3/5/2017 2:15 pm Service has been restored.