Friday, August 16, 2019

COMPLETED : My Portal & Titan Pass Maintenance August 18, 2019 @ 6:30 am.

My Portal and the Titan Pass single sign-on systems will be offline for maintenance beginning at 6:30 am on Sunday August 18, 2019.  This maintenance window is expected to last until approximately 9:30 am.

During this time, login to My Portal and other solutions that use the Titan Pass single sign-on will not be possible. 

Please check this blog for updates.

UPDATE : Maintenance has been completed.  We thank you for your patience.

Monday, August 12, 2019

Titan Net will be briefly unavailable Tuesday, August 13th

At 7:30 AM on Tueday, August 13th the Titan Net service will be restarted. Users that login to their university computer around this time may not see both Group and Home drives. If this is the case, please log out and then log back in. If you have any further issues please contact the Help Desk at 313-993-1500 or subnita ticket at hd.udmercy.edu.

Monday, August 05, 2019

Spam Warning: Important Message from the College Finance Dept


If you have received the below emails you will want to delete it. The subject line reads "Important Message from the College Finance Dept".  This is another spam/phishing scam attempt.  Do not respond to the email or click on the link.

If you have any questions or concerns please call the Help Desk at 3132-993-1500

Thursday, August 01, 2019

Legitimate email - WEPA

If you have received the below email, please know it is legitimate. If you have any question or concerns, please call the Library at 313-993-1795.




Tuesday, July 30, 2019

Phishing/Scam email - "You have been offered a position."


If you have received the below emails you will want to delete it. The subject line reads "You have been offered a position."  This is another spam/phishing scam attempt. Do not respond to the email or open the attachment.

If you have any questions or concerns please call the Help Desk at 3132-993-1500

Phishing/Scam email - "Summer Opening"


If you have received the below emails you will want to delete it. The subject line reads "Summer Opening"  This is another spam/phishing scam attempt. Do not respond to or send email to the provided email.

If you have any questions or concerns please call tehHelp Desk at 3132-993-1500













Monday, July 29, 2019

RESOLVED: Banner 8 INB Unavailable

Access to Banner 8 INB via single sign-on is currently unavailable.  We do not have an eta on a fix at this time.  Please check back for updates.

Update : 7/29/2019 9:15 am  Service restored.