Tuesday, September 08, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Users may intermittently be unable to access all Exchange Online connection methods
ID: EX221691

Status

Service Degradation

Details

Title: Users may intermittently be unable to access all Exchange Online connection methods

User Impact: Users may intermittently be unable to access all Exchange Online connection methods.

Current status: We're reviewing available diagnostic data to isolate the source of impact and identify troubleshooting actions.

Scope of impact: Your organization is affected by this event and all users attempting to access Exchange Online connection methods may intermittently be impacted.

Next update by: Tuesday, September 8, 2020, at 5:00 PM UTC

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: We're looking into a potential problem
ID: EX221691

Status

Investigating

Details

We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

RESOLVED: High Definition channels are offline for the dorms

Due to the inclement weather, High Definition channels are offline for the dorms.  We are in contact with the provider and are working to make the channels available once again.

Please check back often as all updates will be posted here as they are made available.

 
 
UPDATE: All channels have been restored. 

Thursday, September 03, 2020

M365 Service Health Notification

Microsoft

Microsoft 365 suite service alert

Incident information

Title: All admins seeing inaccurate Microsoft Teams meetings data in Microsoft 365 admin center report
ID: MO210686

Status

Extended Recovery

Details

Title: All admins seeing inaccurate Microsoft Teams meetings data in Microsoft 365 admin center report

User Impact: Admins may notice that Microsoft Teams meetings data is inaccurate in a specific Microsoft 365 admin center report.

More info: The impacted Microsoft Teams meetings metric is found in the Microsoft 365 admin center by selecting Reports > Usage > Microsoft Teams > User Activity.

Current status: Our efforts to retool the affected data source and redesign the UI requires more time to validate than our initial estimated indicated. Our new estimate for resolution of impact is Saturday, September 12, 2020.

Scope of impact: This issue could impact any of your admins.

Root cause: A data source for providing Microsoft Teams meeting data for Microsoft 365 admin center reports isn't providing reliable metrics, resulting in impact.

Next update by: Saturday, September 12, 2020, at 5:00 AM UTC

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Any user may see delays accessing Exchange Online using any connection method
ID: EX221454

Status

Service Restored

Details

Title: Any user may see delays accessing Exchange Online using any connection method

User Impact: Users may experience delays when accessing Exchange Online via any connection method.

Final status: We've successfully restarted the affected infrastructure and confirmed through our service health telemetry that impact is mitigated.

Scope of impact: Your organization was affected by this event, and any user hosted on the affected infrastructure may have experienced impact.

Start time: Thursday, September 3, 2020, at 9:20 PM UTC

End time: Thursday, September 3, 2020, at 10:35 PM UTC

Root cause: A section of our service infrastructure that facilitates access to Exchange Online was operating below normal thresholds, resulting in impact.

Next steps:

- We're investigating what caused the impacted section of our infrastructure to stop performing as expected to help prevent similar impact in the future.

This is the final update for the event.

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Any user may see delays accessing Exchange Online using any connection method
ID: EX221454

Status

Service Degradation

Details

Title: Any user may see delays accessing Exchange Online using any connection method

User impact: Users may experience delays when accessing Exchange Online via any connection method.

Current status: We've determined that a subset of infrastructure that facilitates access to Exchange Online is operating below normal thresholds, resulting in impact. We've restarted the affected infrastructure to mitigate impact, and we're monitoring service health as it recovers.

Scope of impact: Your organization is affected by this event, and any user hosted on the affected infrastructure may experience impact.

Next update by: Thursday, September 3, 2020, at 11:30 PM UTC

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: We're looking into a potential problem
ID: EX221454

Status

Investigating

Details

We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052