Knowledge2 available 07/30 11:30 a.m.

Blackboard system running on knowledge2.udmercy.edu is on line and available to users. Users may notice somewhat lower performance compared to previous experience, while accessing this system. We appreciate your patience.

ITS

Knowledge2 goes offline 07/30 at 9:00 a.m.

Knowledge2 Blackboard system is going to be taken offline at 9:00 a.m. and transferred to new hardware platform as a part of preparations on moving to Blackboard Enterprise system.
Users are advised to finish their work and log out before 9:00 a.m. in order to avoid possible loss of work.
Knowledge2 is expected to go online around 12:00 p.m. System availability will be announced in blogger.

Thanks for your patience,

ITS

TurnItIn Restored

Licensing for TurnItIn was restore around 3:00 pm today.  All should work as it normally should.

 

TurnItIn Temporarily in Read-Only Mode

We are experiencing a similar issue to that from two weeks ago with UDM’s TurnItIn service.  We are working with the vendor to clear the issue and hope to have this resolved within hours.

 

 

Knowledge 2 (Blackboard 9.1) planned service outage on July 30, 9:00 a.m.

In course of preparations to move Blackboard system to Enterprise Version, service on knowledge2.udmercy.edu (Blackboard 9.1) will be interrupted on Friday, July 30; at 9:00 a.m. Service will be restored later on that day. Expected service outage time is 3 hours. All users using knowledge2 services are advised to finish their work and close open sessions before 9:00 a.m.
Service on knowledge.udmercy.edu (Blackboard 8) is not going to be affected by this operation.

Thanks for your understanding,

ITS

TITANNET/Exchange Connectivity Restored...

Maintenance for the TITANNET/Exchange environment has been completed. We were able to restore functionality, but minor outages may still occur as we transisiton over to the new equipment.

ITS

Reminder - TitanNet/Exchange Maintenance Scheduled for 5:00 pm Today

Reminder - Today, UDM’s TitanNet (not TitanConnect) Windows domain environment will be brought down for maintenance starting at 5:00 pm.  All users should be logged off by that time.  We anticipate TitanNet and its related services will return to full operation by 8:00 pm that evening.  Information about the work will be posted to the UDM ITS Outage Blog at http://udm-its.blogspot.com.

 

During this time, access to the TitanConnect Portal/Email system will remain fully functional.

 

Users will not be able to access their TitanNet home or group drives from their desktop computers or remote connections.  Exchange users will be able to continue to use their Outlook client to read and write messages however all incoming and outgoing messages will be queued.

 

Users who do not access the TitanNet system (i.e. Law School) will not be affected in any way by this short outage.

 

If you have any questions or concerns about this, please let us know.

 

ITS