Wednesday, April 21, 2010

NT_Authority Message

The University is currently experiencing a university wide issue. The issue is an error message states that NT_Authority is starting a automatic shutdown of your system. If you receive this error please power off your system immediately and notify helpdesk @3-1500. ITS is currently investigating and working on a solution. Please check back for updates.

UPDATE 4/21/2010 @ 3:51pm
This issue appears to be a world wide issue as ITS has seen several reports that this issue is not isolated to the University. It appears to be an issue with McAfee AV falsely identifying key Window files as a virus. ITS staff is working on a solution to the issue now. Please check back for further updates

UPDATE 4/21/2010 @ 5:00pm
ITS has confirmed that the XP rebooting issue is the McAfee issue that has been reported in the media. ITS staff have the suggested resolution to the problem and will be testing tonight. If results are positive then ITS will begin to implement the resolution tomorrow. If your system has been affected by this please contact the helpdesk @3-1500 or helpdesk@udmercy.edu

2 comments:

Anonymous said...

Apparantly this is more than university wide-I just spoke to someone at UM and it is happening to their computers also

Anonymous said...

I haven't gotten that message , but e-mail isn't coming through. Is this university-wide , as well?