In preparation for the emergency electrical outage scheduled for Friday, November 18 at 6:00 am (tomorrow), ITS has already begun to take the necessary steps to protect the University’s information and systems.
The University’s IT environment consist of approximately 100 servers running a multitude of services, 40+ terabytes of online storage, 80 network closets and over 1000 personal computers. To ensure the integrity of University data remains intact and the equipment is fully functional, ITS will once again take down all system and then bring them back up once power is restored.
Around 10:00 pm tonight, TitanNet and the Academic servers will be brought down.
After 3:00 am, TitanConnect, Exchange, WWW, Blackboard, Internet connectivity and all remaining devices will be brought down.
During these periods of time when the systems are down, electronic communication is available with ITS via the http://udm-its.blogspot.com off-site blog.
On Saturday, November 20, when the next scheduled power outage will take place at 6:00 pm, ITS will begin to take servers down starting at 3:00 pm and bring servers up after power is fully and finally restored (estimated by Facilities to take place around 9:00 pm). To restore all ITS services, it takes approximately 3 hours to complete.
While all systems are down, incoming e-mail will either be queued on the sender’s e-mail server or bounce back as undeliverable. Internet access on-campus will be down. Access to servers from off-campus will not be available.
University voice-mail will be down however University phones will continue to operate. Digital phones that plug into a wall may not ring when incoming calls are received but may be used for outgoing calls.
Access to the internet for the Corktown campus will be unaffected with the exception of voice-mail and access to McNichols based servers.
Access to the internet from the Law School campus will be down until McNichols services are restored.
ITS
3 comments:
Things are progressing as planned.
Power back online, IT servers and services now being restored. Estimated 3 hours before all is fully up. More critical services prioritized first; less critical scheduled after critical servers are up.
As of 7:00 am Production Banner and Luminus services have been restored. This includes INB, SSB, BI, Portal, Tc.udmercy.edu and email
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