Wednesday, November 30, 2011

TitanConnect Self Service Connection

The TitanConnect Self Service connection was receiving "Page Not Found" errors from the TitanConnect Portal link this morning. This has now been corrected, but there may be some lingering issues.

1. If you are still logged into the TitanConnect Portal, just clicking on the link for TitanConnect Self Service may give you a signon screen that asks for a UserID and PIN. You can enter your "T" (T in CAPS) number or your E-mail account ID (all CAPS) and PIN (birthdate = mmddyy)


2. Logout of the TitanConnect Portal and then Log back in. Clicking on the link may then flash the TitanConnect Self Service page and then give you a "Page Not Found". Exit that window and try again. If that doesn't work Logout and start over again.

Sorry for the inconvenience.

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