Wednesday, November 02, 2011

Raiser's Edge Server Failure

Late this afternoon our Raiser's Edge server had a hardware failure. Parts will be in tomorrow morning (THURS 11/3). We will rebuild the server and restore the data as quickly as possible, but we're likely looking at some time Friday before the server (and Raiser's Edge) is functional again.

We learned late Thursday that one of the replacement parts was defective, and another has been ordered. We will be installing it when it arrives Friday mid-morning. Raiser's Edge will not be available until early next week.

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