Thursday, June 14, 2012

Network Interruption on Corktown and Law Campuses Today


Today,Thursday, June 14, 2012, there will be a couple unavoidable network interruptions that will impact communication between our campuses.  We regret having one of these outages occur during normal business hours but we have a very limited window of time available to address issues at our Internet Service Provider’s colocation site which hosts some of the University’s critical network equipment.  The work on this day completes the work begun on May 30, 2012.

Starting at 1:00 pm, connectivity to the Law Campus into and out of the campus will be down until 5:00 pm.  Should the work be completed prior to that time (and we are optimistic it will be), service will be restored as soon as it is available.  Connections originating from the Law School campus to the Internet, TitanConnect and other McNichols servers will be down during this time.  Network connections within the Law Campus to Law servers will remain available at all times.

Starting at 5:00 pm, connectivity to the Dental Campus into and out of the campus will be down until 9:00 pm.  Should the work be completed prior to that time (and we are optimistic it will be), service will be restored as soon as it is available.  Connections originating from the Dental School campus to the Internet, TitanConnect and other McNichols servers will be down during this time.  Network connections within the Dental Campus to Dental servers (including Axium) will remain available at all times.  Connections from UHC to Axium will be down during this time.

Email sent from the McNichols campus or outside the University to the Law and Dental campuses during these outages will be delivered and will be readable  once the campus has regained network access or if the user has accessed from a location outside of the campus.

Updates regarding availability will be posted on the ITS Outage Blog located at http://udm-its.blogspot.com.

If you have questions about this, please feel free to contact ITS at its@udmercy.edu.

3 comments:

UDM-ITS said...

Unfortunately, there was a situation where Corktown went offline for about 20 minutes prematurely. This has been resolved.

UDM-ITS said...

The law portion is complete, well ahead of the 5pm proposed end-time. Thank you for your patience during this portion of the project.

Anonymous said...

The work to complete the relocation of the bridge to Corktown went longer than expected and was completed at 10:30 pm. We apologize for the length of time it took.