Monday, November 26, 2012

Blackboard service available 11/26 8:30 a.m.

Blackboard software upgrade is concluded and Blackboard service is available now.

Thank you for your patience during service outage.

ITS

11 comments:

Eric Bellis said...

Students are now missing enrolled courses

personne ne said...

I'm not able to access the classes I was enrolled in anymore!

Anonymous said...

Everyone should see their courses now. Please take a look and if you don't, please let us know which courses.

personne ne said...

Still do not have access to current courses. I do see, however, courses for the winter semester.

personne ne said...

Missing genetics, and western religions

Russell D. said...

Hi, folks. ITS is aware that the issue hasn't been resolved. They are working on the problem and hope to have access restored soon.

Anonymous said...

Why was BB updated this morning instead of over the Thanksgiving Break? Not having access to our courses on Monday morning is a problem....

Russell D. said...

Occasionally, we see technical issues with a Bb system update that don't manifest in testing (in the past, we've seen serious issues arise when large numbers of folks start using the site). Rather than potentially having these issues crop up over the break, when support folks are also less available, the decision was made to run the update the Monday of our return. An outage like this is a problem whenever it happens. We are very sorry for the inconvenience and hope access will be restored soon.

Anonymous said...

once this has been resolved, is there a way all of your previous courses that you're no longer enrolled in are taken out of your course list?

Anne and Jerome said...

Still no Nursing Research 3600 in my learning que. Another classmate in the same course and is missing it too-I agree--not a good idea to do the upgrade on a Monday! VERY frustrating!

Russell D. said...

Everyone should see their courses now. Sorry again for the inconvenience.