As previously published here, new version of Blackboard software causes system error at the attempt to start a test/quiz. We received software fix for this problem which we plan on installing on Thursday, March 13, starting at 7:30 a.m. This operation requires Blackboard restart resulting in service outage. Expected outage time is up to 30 minutes. Please close your session and log out to avoid possible loss of work before 7:30 a.m.
Please check this blog and Bb announcement for possible updates on this operation.
We are aware that this fix has deficiencies which still have to be addressed by Bb Tech Support. As usual, for all problems with Blackboard please contact IDS at 313-578-0580 for immediate help or open a ticket at http://helpdesk.udmercy.edu.
We are really sorry for all inconveniences caused by this technical problem.