A major upgrade to the TitanConnect Reporting Database system, the Operational Data Store (ODS) will begin after normal business hours today, December 3, 2014 (at approximately 6:00 p.m.).
This upgrade will take UDM from version 8.1 to version 8.4.1 and
necessitates a complete reload of data from the TitanConnect production database to the ODS.
The upgrade and reload will take 4 - 5 days to complete, so the
TitanConnect Report Viewer and TitanConnect Report Writer will not be
available for use until Sunday, December 7 and may not be available
until sometime Monday, December 8.
A notice will be posted on the UDM Blog, as will the availability of the TitanConnect Reporting system when the upgrade is completed.
The UDM Status and Outage Blog can be found at: http://udm-its.blogspot.com/
Thank you in advance for your patience during this important upgrade.