Monday, September 02, 2019

RESOLVED : Banner Services Offline

Access to Banner services (Self Service, AppNav, INB) are currently offline.  Please check this blog for updates.

Update: 9/3/2019 2:30 pm.  Services have been restored.  If you encounter any issues please open a ticket with the Help Desk (https://hd.udmercy.edu)

Update: 9/3/2019 4:50 am. Work continues to restore services.

Update : 9/2/2019 2:50 pm. The team continues the work to restore services.

6 comments:

UDM-ITS said...

Banner and self-service continue to remain down. ITS staff are continuing to work to bring this back online as soon as possible in conjunction with our software support vendor.

Sandler Lee said...

This is the last day to add drop classes. If it's not back up by midnight, is it possible to work with the administration to get an extension?

Monae said...

Will Self Service be online anytime soon?

UDM-ITS said...

Please contact the Registrar's office in the morning. They are aware of the issue.

UDM-ITS said...

We have heard that the Registrar is planning to extend the deadline to midnight tonight, 11:59 PM, Tuesday, September 3, 2019.

ITS Speaking: While we are currently not up but working to restore service as quickly as possible, that may need to be revisited depending upon the time we come fully back online.

UDM-ITS said...

The Registrar's office has extended the deadline for add/drop to 11:59 PM tonight, 9/3/19. Self-service is now available for you to complete your add/drops and other business.