VOICEMAIL MESSAGE INDICATORS

Please be advised that unfortunately, the Message Waiting Indicators(MWI) on the McNichols Campus are not functioning.  We are sorry for the inconvenience, but this will require all users to periodically check your messages throughout the day. 

VOICEMAIL

        Message Waiting Indicators have been restored at the McNichols Campus and all are working as they should be.  Please clear any old messages you have and everything should work correctly going forward.
        Unfortunately, the Message Waiting Indicators at LAW are not functioning.  If there is a change we will be sure to notify through this Blog.
        Sorry for the inconvenience.
ITS
    

SPSS License Server Issue

ITS is investigating issues with SPSS not properly functioning at this time.

 

RESOLVED: Issue with receiving inbound email from addresses outside of the UDM domain

Update: Mail from outside of the domain is again being received.  Anyone outside of the domain that sent a message this morning between 12:30 AM and 9:30 AM will need to send it again.  The sender did received a "Bounce Back" reply stating the service was unavailable. 

Thank you for your cooperation and understanding as we worked to resolve this issue.


The University of Detroit Mercy - ITS Department

_______________________________________________________________________


Currently there is an issue with receiving inbound email from outside of the UDM domain.  Our engineers are working with Microsoft to resolve.  There is no issue sending to another address within the domain.

At this time there is no ETA on a solution.  Please check back often as updates will be posted as they are made available.

Thank you,

The University of Detroit Mercy - ITS Department

Attention: Phishing Email Alert

There is a new phishing email being seen within the UDM community.  Should you receive the below email, mark it as junk and delete.  Do not reply.  This email was not sent by the Help Desk.

- UDM ITS HelpDesk

Newest phishing email

Below is the newest phishing email to be seen within the UDM community.  If you receive this email mark it as "Junk" and delete.   Do not respond.

The UDM ITS HelpDesk

VOICEMAIL

There is currently an issue with "Message Waiting Indicators".  Users may have voicemails and not have an indicator or may have no messages and yet it says that they do.  This seems to be an across the board problem.  USERS CAN STILL LEAVE AND RETRIEVE MESSAGES AS NORMAL.  Mailboxes will just have to be checked periodically in order to know whether a Voicemail exists.  We are working to resolve and will update when applicable.  Thanks for your patience.