Wednesday, May 30, 2012

UDM Network Connectivity Interruptions - Today - May 30, 2012 - Reminder

Today, Wednesday, May 30, 2012 there will be a couple unavoidable network interruptions that will impact communication between our campuses.  We regret having one of these outages occur during normal business hours but we have a very limited window of time available to address issues at our Internet Service Provider’s colocation site which hosts some of the University’s critical network equipment.

 

Starting at 1:00 pm, connectivity to the Law Campus into and out of the campus will be down until 5:00 pm.  Should the work be completed prior to that time (and we are optimistic it will be), service will be restored as soon as it is available.  Connections originating from the Law School campus to the Internet, TitanConnect and other McNichols servers will be down during this time.  Network connections within the Law Campus to Law servers will remain available at all times.

 

Starting at 5:00 pm, connectivity to the Dental Campus into and out of the campus will be down until 9:00 pm.  Should the work be completed prior to that time (and we are optimistic it will be), service will be restored as soon as it is available.  Connections originating from the Dental School campus to the Internet, TitanConnect and other McNichols servers will be down during this time.  Network connections within the Dental Campus to Dental servers (including Axium) will remain available at all times.  Connections from UHC to Axium will be down during this time.

 

Email sent from the McNichols campus or outside the University to the Law and Dental campuses during these outages will be delivered and will be readable  once the campus has regained network access or if the user has accessed from a location outside of the campus.

 

This outage schedule will be repeated one more time at the completion of the work at the colocation site.  At this early stage, it appears the final outage for this project will take place sometime during the week of June 18-22.  Once we have a more definitive date we will let you know.

 

Updates regarding availability will be posted on the ITS Outage Blog located at http://udm-its.blogspot.com.

 

If you have questions about this, please feel free to contact ITS at its@udmercy.edu.

 

ITS

 

 

 

 

4 comments:

Anonymous said...

The effort is continuing. Your patience during this time is appreciated.

Anonymous said...

Getting close. In final alignment phase. We apologize that the process for Law took longer than projected.

UDM-ITS said...

Law is fully up. Thank you for your patience. The work on the Dental segment begins in 15 minutes and shouldn't take nearly as long as Law (per the roof-top team at the colocation site).

UDM-ITS said...

Connectivity to Dental is back up and running. This phase of the project is now complete. Thank you for your patience during this outage.