Thursday, June 07, 2012

ITS Services During the McNichols Scheduled Power Outage

To reduce the risk of potential problems resulting from the electrical work taking place early Saturday Morning on the McNichols campus, all McNichols servers will be powered down.

 

TitanConnect, Blackboard, Internet Access, all udmercy.edu web services and TitanNet will be shut-down around 2:30 AM and brought back up within 3 hours after the power has been restored.  Critical servers will be brought online first and will be available soon after the power has been restored.  It may take up to three hours for all systems to be brought back online.

 

During this outage, incoming e-mail may be queued on the sender's e-mail system or bounced back to the original sender depending on how the sender’s e-mail servers are configured to handle messages to downed sites.

 

Access to the servers at the Corktown campus will not be affected by this outage however access to McNichols based servers will not work.  Internet service from Corktown will continue to work fine for sites outside of the udmercy.edu domain.

 

Access to the servers at the Law campus will not be affected by this outage however access to McNichols based servers will not work.  Internet service from Law will continue to work fine for sites outside of the udmercy.edu domain.

 

Voice-mail for all campuses will be down during this outage as well as the 993-1000 automatic operator.

 

Status updates will be posted to the ITS Outage blog located at:  http://udm-its.blogspot.com.  Should you have any questions about the outage outside of standard University business hours (8:30 am to 4:30 pm M-F), please post them to the blog to reach an ITS staff member or email your questions to its@udmercy.edu.

 

ITS

 

5 comments:

UDM-ITS said...

Per on-site staff, power is now off in Fisher.

UDM-ITS said...

Power back on in Fisher. It will now take about 2-3 hours to turn everything back on. Critical systems will go first. Email is critical but due to its size, it can take more than an hour to return to full service.

UDM-ITS said...

TitanConnect is up and running including email and INB.

UDM-ITS said...

Exchange is up. Blackberry users not yet but very soon.

UDM-ITS said...

All services should be fully restored.