Sunday, March 10, 2019

McNichols Campus - Internet Temporarily Down ***Resolved

ITS is investigating network connectivity on the McNichols campus.  Reports are access to on-campus resources from off-campus are down and vice versa.

11 comments:

UDM-ITS said...

Email via portal.office.com should be fine. The www site, My portal, Blackboard and other services are not fully functional at this time.

Unknown said...

Wasn't the hosted blackboard solution supposed to remain up regardless of local problems?

UDM-ITS said...

To set expectations, expect at least an hour before our next update.

Unknown said...

I cannot reach portal.office.com. Error message says, "No internet. Try checking network cables, modem..."

UDM-ITS said...

Staff sill working through issue.

UDM-ITS said...

On-campus access to off-campus portal.office.com not working until connection repair complete. Off-campus access should be fine to portal.office.com.

Resident students should be fine to reach internet from residence halls.

K. Harris said...

I have a BB Collaborate session scheduled for my online class, at 7:30p tonight. Any chance BB will be up and running by then?

UDM-ITS said...

Wind damage at top of Shiple source of problem for McNichols internet connection and loss of other services. Winds too heavy to safely repair at that height at this time. Crew will re-asses safety concerns early tomorrow in attempt to repair the damage.

McNichols campus access to www and myportal should be fine. Non-McNichols campus access is not.

Access to Blackboard from either location not fully functional though the site shows a login page, some locally hosted assets are preventing full Blackboard access.

More updates as available though next will likely be early morning.

Gilbert Sunghera SJ said...

At 6:20am still no access to Lansing Reilly Hall for both WiFi and Ethernet.

UDM-ITS said...

Repairs completed. Services restored.

Unknown said...

Wifi is still awful in the Architecture Building.