Wednesday, October 10, 2012

McNichols Dorm Internet issues reported - ISP crew working **** UPDATE

ITS received reports on occasional problems in accessing Internet from dorms on McNichols campus. Analysis lead to locate source of problem being in ISP network. Issue manifested as occasional poor response in web browsing, lasting less than 2 minutes at the time. ISP provided us with information that they have a crew working to fix the problem affecting us and our neighborhood. They expect this problem to be solved by the end of the day or, possibly, tomorrow.

ITS is going to continue monitoring - please revisit this blog for possible updates.

Thank you,


***************** UPDATE

We are still experiencing occasional short drops of service on ISP end. ISP has scheduled technicians to perform physical check of their installation in our location this morning, Oct. 12, between 8 a.m. and 12:00 a.m. In the course of their troubleshooting/repair action they will have to shutdown the main pipe that supplies dorms with Internet service. This interruption won’t last long and dorms network will be running on backup line with lowered capacity.
Please keep checking this blog for updates.

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