Monday, October 01, 2012

McNichols Network Outage Scheduled for 10/2/12 @ 6:00am

For those keeping score, we have had two core network outages during the past month (9/7/12 and 9/28/12) that have temporarily disabled the entire McNichols network for a short period of time.  To address the source of the problem and reduce the risk of this issue reoccurring, ITS will be applying several patches to our core network switch tomorrow morning, Tuesday, October 2, 2012 starting at 6:00 am.


While most services will only be down from 6:20 am to 6:45 am, some services will be down starting at 6:00 am and lasting until 7:15 am.  TitanConnect will only be down for the 6:20 am to 6:45 am window.  Access in the residence halls will only be down from 6:20 am to 6:45 am.  TitanNet and Exchange will be down for the full window.  Should you attempt to access the system after 6:45 am and the service is back online you are welcome to continue to use the service.


Services at the Dental and Law campuses will remain online and available during this period of time.  Connections back to the McNichols campus will be down but general internet access and access within the buildings will remain up and available.


We apologize in advance for the short notice.



1 comment:

Anonymous said...

The maintenance was completed as planned and all systems were brought back online.