Monday, September 28, 2020

O365 Outage

Microsoft is working to resolve an outage of O365.  They have yet to post any ETA of resolution to this problem.

Friday, September 25, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Users with Android 8 devices may be unable to send email in the Outlook mobile app
ID: EX222397

Status

Service Restored

Details

Title: Users with Android 8 devices may be unable to send email in the Outlook mobile app

User Impact: Users may have been unable to send email in the Outlook mobile app when using an Android 8 device.

More info: Users may have seen the 'send' button grayed out on their screen, preventing them from sending email.

Final status: We've confirmed that users are able to update through the Google Play store to the latest version of the Outlook mobile app that includes the fix to resolve issue.

Scope of impact: This could have potentially affected any of your users attempting to send email through the Outlook mobile app on their Android 8 devices.

Start time: Saturday, September 12, 2020, at 7:00 AM UTC

End time: Friday, September 18, 2020, at 4:00 PM UTC

Root cause: A recent standard service update was causing unexpected impact to the Outlook mobile app for Android 8 devices.

Next steps:

- We're reviewing our service update procedures to better identify similar issues impacting Outlook mobile app email sending during our development and testing cycles.

This is the final update for the event.

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

Thursday, September 24, 2020

M365 Service Health Notification

Microsoft

SharePoint Online service alert

Incident information

Title: Users did not received email notifications from SharePoint Online
ID: SP222774

Status

Service Restored

Details

Title: Users did not received email notifications from SharePoint Online

User Impact: Users did not receive email notifications from SharePoint Online.

More info: Impact was specific to SharePoint alerts, workflow emails, and some legacy email alerts. Customers will not be able to re-run the SharePoint Online service notification emails that occurred during the impact period.

Final status: We've completed work rolling back the recent service update and have confirmed through telemetry that the service has returned to a healthy state.

Scope of impact: This issue could have affected any of your users who were set to receive alerts and email notifications for workflow items within SharePoint Online.

Start time: Thursday, September 24, 2020, at 11:08 AM UTC

End time: Thursday, September 24, 2020, at 5:17 PM UTC

Preliminary root cause: A recent service update contained a configuration issue for components that facilitate email notifications, workflows, and other legacy SharePoint Online notifications, that caused the impact.

Next steps:

- We're reviewing our update procedures to better identify similar issues during our development and testing cycles.

We'll publish a post-incident report within five business days.

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

Monday, September 21, 2020

M365 Service Health Notification

Microsoft

Microsoft 365 suite service alert

Incident information

Title: Latency when accessing Power Apps Forms from Microsoft 365 apps
ID: MO222571

Status

Service Restored

Details

Title: Latency when accessing Power Apps Forms from Microsoft 365 apps

User Impact: Users may have experienced service latency when accessing Power Apps Forms within Microsoft 365 apps.

More info: We've identified that impact associated with MO222563 (previously communicated under MM22544, SO222555 and MO222561) continued after our initial mitigations.

Final status: While we've confirmed that our previous efforts to allow service requests for Power Apps forms within Microsoft 365 apps was successful, we've seen additional service latency which caused continued throttling for these requests. We've rerouted these requests through additional service infrastructure and confirmed that users will no longer experience latency.

Scope of impact: Impact is specific to users who load PowerApps data from within SharePoint Online, Microsoft Teams and PowerBI.

Start time: Monday, September 21, 2020, at 7:22 AM UTC

End time: Monday, September 21, 2020 at 7:59 PM UTC

Root cause: Additional impact related to mitigation actions for MO222563 caused continued service throttling for PowerApps Forms requests within Microsoft 365 apps.

Next steps:

- We're reviewing the mitigation actions associated with MO222563 to better understand why there was continued impact post event.

This is the final update for the event.

Thank you,
The Microsoft team

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Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Microsoft 365 suite service alert

Incident information

Title: Some users may be unable to load Power Apps forms from within some M365 apps
ID: MO222563

Status

Service Degradation

Details

Title: Some users may be unable to load Power Apps forms from within some M365 apps

User Impact: Some users may be unable to load Power Apps forms within some M365 apps.

More info: This issue was previously communicated for under MM222544 and SP222555.

Current status: We've identified that some users may be unable to load PowerApps forms from within SharePoint Online, Microsoft Teams and PowerBI. We're reviewing the call pattern of the authentication requests. Additionally, we're unable to retrieve associated configuration information to process these requests. We've reproduced the issue in our test platform, and will revert that environment to the last known good build to mitigate impact. If this is successful, we will replicate the repair action in the production environment.

Scope of impact: Impact is specific to users who load PowerApps forms from within SharePoint Online, Microosft Teams and PowerBI.

Next update by: Monday, September 21, 2020, at 3:00 PM UTC

Thank you,
The Microsoft team

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Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

SharePoint Online service alert

Incident information

Title: Some users may be unable to load Power Apps forms from within SharePoint Online
ID: SP222555

Status

False Positive

Details

Title: Some users may be unable to load Power Apps forms from within SharePoint Online

User Impact: Some users may be unable to load Power Apps forms within SharePoint Online.

More info: This service incident number will continue to be communicated under MO222563.

This communication will expire in 4 hours.

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Microsoft 365 suite service alert

Incident information

Title: Some users may be unable to load Power Apps forms from within some M365 apps
ID: MO222561

Status

Service Degradation

Details

Title: Some users may be unable to load Power Apps forms from within some M365 apps

User Impact: Some users may be unable to load Power Apps forms within some M365 apps.

More info: This issue was previously communicated for under MM222544 and SP222555.

Current status: We've identified that some users may be unable to load PowerApps forms from within SharePoint Online, Microsoft Teams and PowerBI. We're reviewing the call pattern of the authentication requests. Additionally, we're unable to retrieve associated configuration information to process these requests. We've reproduced the issue in our test platform, and will revert that environment to the last known good build to mitigate impact. If this is successful, we will replicate the repair action in the production environment.

Scope of impact: Impact is specific to users who load PowerApps forms from within SharePoint Online, Microosft Teams and PowerBI.

Next update by: Monday, September 21, 2020, at 3:00 PM UTC

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052