M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Latency when accessing Power Apps Forms from Microsoft 365 apps ID: MO222571 Status Service Restored Details Title: Latency when accessing Power Apps Forms from Microsoft 365 apps User Impact: Users may have experienced service latency when accessing Power Apps Forms within Microsoft 365 apps. More info: We've identified that impact associated with MO222563 (previously communicated under MM22544, SO222555 and MO222561) continued after our initial mitigations. Final status: While we've confirmed that our previous efforts to allow service requests for Power Apps forms within Microsoft 365 apps was successful, we've seen additional service latency which caused continued throttling for these requests. We've rerouted these requests through additional service infrastructure and confirmed that users will no longer experience latency. Scope of impact: Impact is specific to users who load PowerApps data from within SharePoint Online, Microsoft Teams and PowerBI. Start time: Monday, September 21, 2020, at 7:22 AM UTC End time: Monday, September 21, 2020 at 7:59 PM UTC Root cause: Additional impact related to mitigation actions for MO222563 caused continued service throttling for PowerApps Forms requests within Microsoft 365 apps. Next steps: - We're reviewing the mitigation actions associated with MO222563 to better understand why there was continued impact post event. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052