M365 Service Health Notification

Exchange Online service alert Incident information Title: Users with Android 8 devices may be unable to send email in the Outlook mobile app ID: EX222397 Status Service Degradation Details Title: Users with Android 8 devices may be unable to send email in the Outlook mobile app User Impact: Users may be unable to send email in the Outlook mobile app when using an Android 8 device. More info: Users may see the 'send' button grayed out on their screen, preventing them from sending email. Current status: We determined that a recent service update is unexpectedly causing issues with Android 8 Outlook mobile. We've developed and deployed a fix for the issue and are monitoring the deployment progress. Scope of impact: This could potentially affect any of your users attempting to send email through the Outlook mobile app on their Android 8 devices. Start time: Saturday, September 12, 2020, at 7:00 AM UTC Root cause: A recent standard service update is causing unexpected impact to the Outlook mobile app for Android 8 devices. Next update by: Friday, September 18, 2020, at 8:30 PM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052