M365 Service Health Notification

Exchange Online service alert Incident information Title: Users may intermittently be unable to access all Exchange Online connection methods ID: EX221691 Status Service Restored Details Title: Users may intermittently be unable to access all Exchange Online connection methods User Impact: Users may have intermittently been unable to access all Exchange Online connection methods. Final status: We've rebalanced traffic throughout the affected infrastructure and confirmed via monitoring the service that this action has successfully resolved the issue. Scope of impact: Your organization was affected by this event, and all users attempting to access Exchange Online connection methods may have intermittently been impacted. Start time: Tuesday, September 8, 2020, at 3:13 PM UTC End time: Tuesday, September 8, 2020, at 8:15 PM UTC Root cause: An unusually large amount of traffic had resulted in intermittent Exchange Online connection access issues. Next steps: - We're analyzing request loads and reviewing traffic optimization improvements on the affected Exchange Online infrastructure to help prevent similar access issues from reoccurring in the future. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052